Symptom Troubleshooting Index
'07 model
SYMPTOM TROUBLESHOOTING INDEX
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| Poor AM or FM radio reception or interference | Symptom Troubleshooting (see SYMPTOM TROUBLESHOOTING ) | AM/FM antenna lead and/or sublead short or open in the wire |
| Audio unit power switch will not turn on (No information display and no sound) | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) ('07 MODEL) ) | |
| Audio unit power switch will not turn off | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF ('07 MODEL) ) | |
| No sound is heard from the speaker(s) (display is normal) ('07 model with premium audio system) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) ('07 MODEL WITH PREMIUM AUDIO SYSTEM) ) | |
| No sound is heard from the speaker(s) (display is normal) ('07 model without premium audio system) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) ('07 MODEL WITHOUT PREMIUM AUDIO SYSTEM) ) | |
| Audio system sound is weak or distorted (display is normal) | Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) ) | |
| Radio preset memory is lost | Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST ) | Internal error |
| Volume does not change | Symptom Troubleshooting (see VOLUME DOES NOT CHANGE ) | |
| Radio tuner does not change stations | Symptom Troubleshooting (see VOLUME DOES NOT CHANGE ) | |
| Audio unit button illumination does not work | Symptom Troubleshooting (see AUDIO UNIT BUTTON ILLUMINATION DOES NOT WORK ('07 MODEL) ) | |
| Audio remote switch does not work properly | Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY ('07 MODEL) ) | |
| Audio disc does not load | Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT ) | |
| Audio disc does not eject | Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT ) | |
| Audio disc changer does not load all six discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) | |
| Audio disc changer does not move between discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) | |
| Unable to select audio disc changer | Symptom Troubleshooting (see UNABLE TO SELECT AUDIO DISC CHANGER ) | |
| Audio disc does not play | Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY ) | |
| Audio disc skips | Symptom Troubleshooting (see AUDIO DISC SKIPS ) | Tire pressure (over-inflated), disc smudged, dirty, or scratched |
| Booming sound while driving with audio unit on or off | Symptom Troubleshooting (see BOOMING SOUND WHILE DRIVING WITH AUDIO UNIT ON OR OFF ('07 MODEL) ) | |
| Error code: XM NO SIGNAL or XM ANTENNA is displayed | Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED ) | |
| XM radio display is blank and no station information is displayed | Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED ) | |
| XM radio preset memory is lost | Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST ) | |
| Poor or no sound with XM radio (Audio unit does display XM channels) | Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) ) |
'08-10 models
SYMPTOM TROUBLESHOOTING INDEX
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| Poor AM or FM radio reception or interference | Symptom Troubleshooting (see SYMPTOM TROUBLESHOOTING ) | AM/FM antenna lead and/or sublead short or open in the wire |
| Audio unit power switch will not turn on (No information display and no sound) | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) ('08-10 MODELS) ) | |
| Audio unit power switch will not turn off | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF ('07 MODEL) ) | |
| No sound is heard from the speaker(s) (display is normal) ('08-10 models with premium audio system) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) ('08-10 MODELS WITHOUT PREMIUM AUDIO SYSTEM) ) | |
| No sound is heard from the speaker(s) (display is normal) ('08-10 models without premium audio system) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) ('08-10 MODELS WITHOUT PREMIUM AUDIO SYSTEM) ) | |
| Audio system sound is weak or distorted (display is normal) | Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) ) | |
| Auxiliary input sound is low or cannot be heard ('08-10 models) | Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) ) | |
| Radio preset memory is lost | Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST ) | Internal error |
| Volume does not change | Symptom Troubleshooting (see VOLUME DOES NOT CHANGE ) | |
| Radio tuner does not change stations | Symptom Troubleshooting (see VOLUME DOES NOT CHANGE ) | |
| Audio unit button illumination does not work | Symptom Troubleshooting (see AUDIO UNIT BUTTON ILLUMINATION DOES NOT WORK ('08-10 MODELS) ) | |
| Audio remote switch does not work properly | Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY ('08-10 MODELS) ) | |
| Audio disc does not load | Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT ) | |
| Audio disc does not eject | Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT ) | |
| Audio disc changer does not load all six discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) | |
| Audio disc changer does not move between discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) | |
| Unable to select audio disc changer | Symptom Troubleshooting (see UNABLE TO SELECT AUDIO DISC CHANGER ) | |
| Audio disc does not play | Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY ) | |
| Audio disc skips | Symptom Troubleshooting (see AUDIO DISC SKIPS ) | Tire pressure (over-inflated), disc smudged, dirty, or scratched |
| Booming sound while driving with audio unit on or off ('08-10 models with premium audio system) | Symptom Troubleshooting (see BOOMING SOUND WHILE DRIVING WITH AUDIO UNIT ON OR OFF ('08-10 MODELS WITH PREMIUM AUDIO SYSTEM) ) | |
| Booming sound while driving with audio unit on or off ('08-10 models without premium audio system) | Symptom Troubleshooting (see BOOMING SOUND WHILE DRIVING WITH AUDIO UNIT ON OR OFF ('08-10 MODELS WITHOUT PREMIUM AUDIO SYSTEM) ) | |
| No sound is heard from subwoofer | Symptom Troubleshooting (see NO SOUND IS HEARD FROM SUBWOOFER ('08-10 MODELS WITHOUT PREMIUM AUDIO SYSTEM) ) | |
| Error code: XM NO SIGNAL or XM ANTENNA is displayed | Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED ) | |
| XM radio display is blank and no station information is displayed | Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED ('08-10 MODELS) ) | |
| XM radio preset memory is lost | Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST ) | |
| Poor or no sound with XM radio (Audio unit does display XM channels) | Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) ) |