Rearview Camera Image Does Not Come On Or Work Properly

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2015 Honda Crosstour, 2014 Honda Crosstour, 2013 Honda Crosstour, 2012 Honda Crosstour, and 2011 Honda Accord Crosstour. However, it is still accessible from the selected car via links, so may be relevant.

Turn The Ignition Switch To On (II).
Does The Navigation Screen Come On And Show An Image When The Vehicle Is Started?

Yes -Go to next step.

No -Go To no Picture Is Displayed Troubleshooting .
Go Into The System Diagnostic Mode, And Use The System Links Diagnosis (See system Links ) To Check The Connection Between The Navigation Display Unit And The Rearview Camera.
Is The R-Camera Link On The Screen?

Yes -Go to next step.

No -Go To 21Step 21.
Confirm The System Connection.
Is The R-Camera Link Red On The Screen?

Yes -Do the DTC 1701 (R-Camera Error) troubleshooting (see DTC 1701: R- Camera Error; DTC 2608: R- Camera Diag ).

No -Go to next step.
Go Into The System Diagnostic Mode, And Use The Car Status Diagnosis (See car Status ) To Check The Back Signals.
Does The Back Signal Change From [0] To [1] When The Shift Lever Position Is Changed From P Or N To R?

Yes -Go To 9Step 9.

No -Go to next step.
Turn The Ignition Switch To Lock (0).
Disconnect navigation unit connector A (8P).
Turn the ignition switch to ON (II).
Measure the voltage between navigation unit connector A (8P) terminal No. 8 and body ground when the shift lever is in R.

Fig 1: Identifying Navigation Camera 6P Connector
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there battery voltage?

Yes -Replace the navigation unit (see Navigation Unit Removal/Installation ).

No -Repair an open or high resistance in the wire between the navigation unit and the driver's under-dash fuse/ relay box.
Turn the ignition switch to LOCK (0).
Check for poor connections or loose terminals at the navigation display unit 28P connector and the rearview camera 6P connector.
are the connections or terminals OK?

Yes -Go to next step.

No -Repair poor connections or loose terminals, and recheck.
Disconnect the navigation display unit 28P connector and the rearview camera 6P connector.

Check For Continuity Between Navigation Display Unit 28P Connector Terminals And Rearview Camera 6P Connector Terminals According To The Table.

Navigation Display Unit Connector Chart

Navigation display unit connector	Rearview camera connector	Wire color
2	4	WHT
3	3	BLK
4	5	GRY
15	6	BRN
16	2	RED
17	1	GRN

Fig 2: Identifying Navigation Camera 6P Connector

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Fig 3: Identifying Rearview Camera 6P Connector

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is There Continuity?

Yes -Go to next step.

No -There Is An Open In The Wire Between The Navigation Display Unit And The Rearview Camera. Replace The Affected Shielded Harness.

Check For Continuity Between the terminals of the Navigation Display Unit 28P Connector Terminals According To The Table.

Terminal Reference

From terminal	To terminals
2 (WHT)	3 (BLK), 4 (GRY), 15 (BRN), 16 (RED), 17 (GRN)
3 (BLK)	4 (GRY), 15 (BRN), 16 (RED), 17 (GRN)
4 (GRY)	15 (BRN), 16 (RED), 17 (GRN)
15 (BRN)	16 (RED), 17 (GRN)
16 (RED)	17 (GRN)

Fig 4: Identifying Navigation Display Unit 28P Connector

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is There Continuity Any Of The Terminals?

Yes -There Is A Short In The Wires Between The Navigation Display Unit And The Rearview Camera. Replace The Affected Shielded Harness.

No -Go to next step.

Check For Continuity Between Navigation Display Unit 28P Connector Terminals And Body Ground According To The Table.

Navigation Display Unit Connector Chart

Navigation display unit connector	Wire color
2	WHT
3	BLK
15	BRN
16	RED
17	GRN

Fig 5: Identifying Navigation Display Unit 28P Connector

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is There Continuity?

Yes -There Is A Short In The Wire Between The Navigation Display Unit And The Rearview Camera. Replace The Affected Shielded Harness.

No -Go to next step.

Turn The Ignition Switch To On (II).

Measure The Voltage Between Navigation Display Unit 28P Connector Terminals And Body Ground According To The Table.

Navigation Display Unit Connector Chart

Navigation display unit connector	Wire color
2	WHT
3	BLK
4	GRY
15	BRN
16	RED
17	GRN

Fig 6: Identifying Navigation Display Unit 28P Connector

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is There 0.5 V Or More?

Yes -There Is A Short To Power In The Wires Between The Navigation Display Unit And The Rearview Camera, Replace The Affected Shielded Harness.

No -Go to next step.

Turn The Ignition Switch To LOCK (0).
Reconnect The navigation display unit 28P connector.
Substitute A Known-Good Navigation Display Unit (See navigation Display Unit Removal/Installation ).
Turn The Ignition Switch To On (II), And Check The Rearview Camera Image In Shift Lever- Position Is R.
Is The Rearview Image OK?

Yes -Replace The Rearview Camera (See rearview Camera Removal/Installation ).

No -Replace The Original Navigation Display Unit (See navigation Display Unit Removal/Installation ).
Go Into The Self-Diagnostic Mode, And Use Version (See version ).
Check The Model Code That Is Displayed.
Is The Correct Navigation Unit Model Code Displayed For This Vehicle?

Yes -Go to next step.

No -The Wrong Navigation Unit Is Installed. Replace The Navigation Unit (See navigation Unit Removal/Installation ) With The Correct Part.
Remove The Navigation DVD From The Navigation Unit, And Check The Label Color Of The Navigation DVD.
Is The Navigation DVD Label White (Or Possibly Gray For Canada)?

Yes -Reinsert The Navigation DVD, And Go To Step 1.

No -Replace The Navigation DVD With The Correct Color. Seethe Obtaining A Navigation DVD In The General Troubleshooting Information (See obtaining A Navigation DVD ).