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Symptom Troubleshooting Index

When the vehicle has one of these symptoms, check for a diagnostic trouble code (DTC) with the HDS. If there is no DTC, do the diagnostic procedure for the symptom, in the sequence listed, until you find the cause.

SYMPTOM TROUBLESHOOTING CHART

Symptom Diagnostic procedure Also check for
Engine will not start (MIL works OK, no DTCs set, IMA motor works OK)
  1. Test the 12 V battery (see 12 VOLT BATTERY TEST ).
  2. Test the starter (see STARTER PERFORMANCE TEST ).
  3. Check the fuel pressure;
  4. Troubleshoot the fuel pump circuit (see FUEL PUMP CIRCUIT TROUBLESHOOTING ).
  • Low compression
  • No ignition spark
  • Intake air leaks
  • Locked up engine
  • Broken cam chain
  • Fuel contamination
Engine will not start (MIL comes on and stays on, or never comes on at all, no DTCs set, starter or IMA motor works OK) Troubleshoot the DLC circuit (see DLC CIRCUIT TROUBLESHOOTING ).  
MIL comes on and stays on, or never comes on at all, no DTCs set Troubleshoot the MIL circuit (see MIL CIRCUIT TROUBLESHOOTING ).  
Engine will not start (MIL works OK, no DTCs set, immobilizer indicator stays on or flashes) Check the immobilizer system.  
Engine starts but stalls immediately (MIL works OK, no DTCs set, immobilizer indicator stays on or flashes) Check the immobilizer system.  
Engine is hard to start (MIL works OK, no DTCs set)
  1. Test the 12 V battery (see 12 VOLT BATTERY TEST ).
  2. Check the fuel pressure;
  3. Clean the throttle body (see THROTTLE BODY CLEANING ).
  • Low compression
  • Intake air leaks
  • Fuel contamination
  • Weak spark
Cold fast idle too low (MIL works OK, no DTCs set)
  1. Do the PCM idle learn procedure (see PCM IDLE LEARN PROCEDURE ).
  2. Check the idle speed (see IDLE SPEED INSPECTION ).
  3. Clean the throttle body (see THROTTLE BODY CLEANING ).
  
Cold fast idle too high (MIL works OK, no DTCs set)
  1. Do the PCM idle learn procedure (see PCM IDLE LEARN PROCEDURE ).
  2. Check the idle speed (see IDLE SPEED INSPECTION ).
  3. Do the throttle position learning check (see THROTTLE POSITION LEARNING CHECK ).
 Intake air leaks
Idle speed fluctuates (MIL works OK, no DTCs set)
  1. Do the PCM idle learn procedure (see PCM IDLE LEARN PROCEDURE ).
  2. Check the idle speed (see IDLE SPEED INSPECTION ).
  3. Do the carbon accumulation check (see CARBON ACCUMULATION CHECK ).
  4. Troubleshoot the A/C signal circuit (see A/C SIGNAL CIRCUIT TROUBLESHOOTING ).
 Intake vacuum leaks
After warming up, idle speed is below specification without load (MIL works OK, no DTCs set) Do the carbon accumulation check (see CARBON ACCUMULATION CHECK ). Incorrect valve adjustment
After warming up, idle speed is above specification without load (MIL works OK, no DTCs set) Inspect the APP sensor (see APP SENSOR SIGNAL INSPECTION ). Intake air leaks
Low power (MIL works OK, no DTCs set) Check the fuel pressure;
  • Low compression
  • Incorrect camshaft timing
  • Incorrect engine oil level
Auto idle stop system does not work Troubleshoot the brake pedal position switch signal circuit (see BRAKE PEDAL POSITION SWITCH SIGNAL CIRCUIT TROUBLESHOOTING ).  
Engine stalls (MIL works OK, no DTCs set)
  1. Check the idle speed (see IDLE SPEED INSPECTION ).
  2. Check the fuel pressure;
  3. Do the PCM idle learn procedure (see PCM IDLE LEARN PROCEDURE ).
  4. Troubleshoot the brake pedal position switch signal circuit (see BRAKE PEDAL POSITION SWITCH SIGNAL CIRCUIT TROUBLESHOOTING ).
  • Intake air leaks
  • Faulty harness and sensor connections
  • Fuel contamination
Difficult to refuel (MIL works OK, no DTCs set)
  1. Check the fuel vent tube between the EVAP canister and the fuel tank.
  2. Check the fuel tank vapor recirculation tube between the fuel pipe and the fuel tank.
  3. Replace the fuel tank unit (see FUEL TANK UNIT REMOVAL AND INSTALLATION ).
  4. Replace the fuel tank (see FUEL TANK REPLACEMENT ).
 Malfunctioning gas station filling nozzle.
Fuel overflows during refueling (No DTCs set)
  1. Replace the fuel tank unit (see FUEL TANK UNIT REMOVAL AND INSTALLATION ).
  2. Replace the fuel tank (see FUEL TANK REPLACEMENT ).
 Malfunctioning gas station filling nozzle.
HDS does not communicate with the PCM or the vehicle Troubleshoot the DLC circuit (see DLC CIRCUIT TROUBLESHOOTING ).  
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