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Symptom Troubleshooting Index

WARNING: This page is about a different car, the 2009 Acura MDX, 2008 Acura MDX, and 2007 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
SYMPTOM TROUBLESHOOTING CHART

Symptom Diagnostic procedure Also check for
AcuraLink service application does not work Symptom Troubleshooting (see ACURALINK SERVICE APPLICATION DOES NOT WORK  )
  • Blown fuse No. 21 (7.5 A) and No. 32 (10 A) in the under-dash fuse/relay box
  • Poor ground at G606
AcuraLink services do not work after replacing the AcuraLink control unit (XM receiver) Navigation System Symptom Troubleshooting (see SYMPTOM TROUBLESHOOTING )
  • Call Acura Client Services and request an activation.
  • Call XM client care and register the replacement AcuraLink control unit (XM receiver).
  • The client must have an active XM account. Try several XM stations. If only channels 000,001, 174, and 247 can be tuned, the account is inactive, or there is a problem with the AcuraLink control unit (XM receiver).