System Diagnostic Mode: Version
This screen displays the current version information for the navigation system software. In addition, this screen allows the loading of updated software if requested by the factory, or instructed by a Service Bulletin. Software may be loaded from a CD or a PC card.
- Program Flash: Displays the version of the navigation software in memory.
- Program Disc: If displayed, this value represents the version of the navigation software on the navigation DVD.NOTE: The last two letters of the Program Flash or DVD fields indicate which DVD is installed in the unit. The letters KA imply that a United States DVD is installed. If the letters are KC, then a Canada DVD is installed. (See coverage discussion below.)
- IPL, APL, DBOOT, and System uCom, are all for factory use.
- Model: For this model, the field should begin with SCV.
- Download: Do not touch, unless instructed by the factory.
Check any official Honda service website for more service information about navigation DVDs.
The navigation system uses a turquoise disc that is for the US market and contains maps for the contiguous 48 US states, and some southern portions of Canada.
Customers wanting additional northern coverage in Canada, can purchase a Canada DVD by contacting the DVD fulfillment desk.
PC CARD FAQS
| Question | Answer |
|---|---|
| Where do we buy the flash memory or adaptors, and what do we ask for? | You need a PCMCIA type II adaptor and a flash memory chip. You can purchase them at a computer, or office supply store. The card is the same size and shape as the PC card in the HDS. Adaptors that accept multiple flash types are not recommended. |
| What memory flash chips will work with what adaptors? | The flash memory devices that have been tested include Compact Flash (CF), and ATA style (like the card in the HDS). Other card types and flash memory chips may work, but have not been tested. |
| What capacity card do I need for this function? | A memory chip with capacity of 64 MB to 2 GB will work. The two files moved to the PC card during export are less than a Megabyte in size. |
| Should the dealer have a dedicated PC card for the Export and Import navigation function? | Yes, treat the PC card as a dedicated special tool that should be used anytime the owner of an '09 or later vehicle needs their navigation personal files transferred to a new navigation unit. |
| What device can I use to maintain the PC card, and delete files? | Any computer store sells USB style card readers that accept the PC card, and allow you to do file maintenance on your PC card. Most laptops will also accept the PC card. |
| Can we move the customer's data to different models? | No, the files are model specific and will only load into an audio-navigation unit with the same part number. |
| Can we move the customer's data to the same vehicle with a different software version? | The customer's files can only be transferred to a new audio-navigation unit, if the Model and the Program Flash shown on the Version screen are the same. Files cannot be transferred to the different model and different versions. |
| Will other files on the PC card like images or music files prevent the Export/Import function from working? | No, the system simply adds two small files that are recognized by the new navigation unit when performing the import function. However, it the PC card is full, the Export function won't work correctly. |
| Do I have to delete the files on the PC card after each transfer of the personal data? | After the transfer of personal data to the new navigation unit, the files remain on the PC card. Since this is confidential information, we recommend that you delete these files after each use. Please note that each time you export navigation files of the same model and version, the files are overwritten. Over time the PC card accumulates two files for each version of the 8 or so Honda navigation models. |
| What format should be used if the PC card needs reformatting? | It is unlikely that the PC card will ever need formatting, however, if it does, use the FAT (file allocation table) file system. |
| I can't enter the navigation diagnostic mode to do the Export/Import function. How can I transfer the personal data? | Some internal navigation unit ECU failures may make it impossible to use the Export/Import function. |
| Why wont, the Export or Import functions work? What do I check as part of troubleshooting? |
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ERROR MESSAGE TABLE
| Screen Error Message | Solution |
|---|---|
| Navigation system is unable to acquire a proper GPS signal. | Make sure there is nothing on the dashboard blocking the GPS antenna. If not, move the vehicle to an open space away from tall buildings, trees, etc. Aftermarket metallic window tinting and other aftermarket devices can affect the GPS reception. |
| Navigation unit door is open or No DVD disc installed. Please check system. | Make sure the navigation DVD is the correct color and is not scratched or damaged. Make sure it is installed with the label side up and the audio-navigation unit door is snapped fully closed. |
| No DVD disc, please check system. | Check that the correct color and version navigation DVD is installed with the label side up. |
| Display temp is too high. System will shut down until display cools down. | This message appears briefly when the display temperature is too high, and then the display turns off until the temperature cools down. The system turns back on when the display cools down. |
| Outside temperature is low, system will take awhile to start up. | The temperature is below -22°F (-30°C) and the audio-navigation unit has difficulties reading the navigation DVD. The system will start up when the temperate warms up. |
| DVD disc reading error (unformatted), please consult your dealer. | Check the navigation DVD for the correct color and software version. Also check for deep scratches or other damage. Make sure you are using an official Honda navigation DVD (turquoise in color). The system cannot read other mapping databases or video DVDs. Check any official Honda service website for more service information about the navigation system and software updates. |
| Route has not been completed. Please try again from a different location. | Routing to or from a place (new area) that is not in the database. Try planning a different route to or from a different location that is clearly displayed on the map (map matched). |
| No alternate route found. Original route will be guided. | No alternate route method was found. The original route method will be used. |
| This destination cannot be found in database. | The destination was not found in the database. Try another destination nearby, or select the destination with the joystick. |