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Home >> GMC >> 2019 >> Terrain SL >> Repair and Diagnosis >> External Pages >> Different car >> Section 137 (Cellular System, Entertainment System, And Navigation System - Diagnostic Information And Procedures) >> Diagnostic Information And Procedures >> OnStar Audio Malfunction (Without IOB) >> Circuit/System Testing

Circuit/System Testing

WARNING: This page is about a different car, the 2018 GMC Terrain and 2018 Chevrolet Equinox. However, it is still accessible from the selected car via links, so may be relevant.
  1. Ignition OFF/Vehicle OFF, disconnect the X1 harness connector at the A11 Radio and the X2 harness connector at the K73 Telematics Communication Interface Control Module, ignition ON/vehicle in Service Mode.
  2. Test for less than 1 V between the signal circuit terminals listed below and ground:
    • K73 Telematics Communication Interface Control Module signal circuit terminal 1 X2
    • K73 Telematics Communication Interface Control Module signal circuit terminal 2 X2
    • If 1 V or greater 

      Repair the short to voltage on the circuit.

    • Go to next step: If less than 1 V 
  3. Ignition OFF/Vehicle OFF.
  4. Test for infinite resistance between the signal circuits listed below and ground:
    • K73 Telematics Communication Interface Control Module signal circuit terminal 1 X2
    • K73 Telematics Communication Interface Control Module signal circuit terminal 2 X2
    • If less than infinite resistance 

      Repair the short to ground on the circuit.

    • Go to next step: If infinite resistance 
  5. Test for less than 2 Ω between the signal circuit terminals listed below:
    • K73 Telematics Communication Interface Control Module signal circuit terminal 1 X2 and the A11 Radio signal circuit terminal 20 X1
    • K73 Telematics Communication Interface Control Module signal circuit terminal 2 X2 and the A11 Radio signal circuit terminal 19 X1
    • If 2 Ω or greater 

      Repair the open/high resistance in the circuit.

    • Go to next step: If less than 2 Ω 
  6. Replace the K73 Telematics Communication Interface Control Module.
  7. Verify that the Connecting to OnStar® message is heard clearly through the audio system when the OnStar® blue button is pressed.
    • If audio is not heard clearly 

      Replace the A11 Radio.

    • Go to next step: If audio is heard clearly 
  8. All OK.