60110 - Driver Mode Switch Inoperative (60110)

60110 - DRIVER MODE SWITCH INOPERATIVE

SERVICE CAMPAIGN BULLETIN

SERVICE INFORMATION

Reference Number:  N16206011	Release Date:  September 2016
GWM Number:  2060110	Revision:  00

Attention:

This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle's New Vehicle Limited Warranty period.

Make	Model	Model Year		RPO	Description
		From	To
GMC	Acadia	2017	2017	URC	FlexRide Mode System

Involved vehicles are marked "open" on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition	The Driver Mode Control switch does not allow the driver to alter chassis and powertrain attributes. Mode selection is not lit on the switch.
Correction	Reprogram the Engine Control Module.

PARTS

No parts are required for this repair.

WARRANTY INFORMATION

SERVICE INFORMATION

Labor Operation	Description	Labor Time	Trans. Type	Net Item
9102531	Engine Control Module Reprogramming with SPS	0.3	ZFAT	N/A

SERVICE PROCEDURE

• DO NOT attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service procedure are programmed into control modules via a Multiple Diagnostic Interface (MDI) with the calibration update. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided.
• DO NOT program a control module unless directed to by a service procedure or a service bulletin. If the control module is not properly configured with the correct calibration software, the control module will not control all of the vehicle features properly.
• Ensure the programming tool is equipped with the latest software and is securely connected to the data link connector. If there is an interruption during programming, programming failure or control module damage may occur.
• Stable battery voltage is critical during programming. Any fluctuation, spiking, over voltage or loss of voltage will interrupt programming. When required install the EL-49642  SPS Programming Support Tool to maintain system voltage. If not available, connect a fully charged 12 V jumper or booster pack disconnected from the AC voltage supply. DO NOT connect a battery charger.
• Turn OFF or disable systems that may put a load on the vehicles battery such as; interior lights, exterior lights (including daytime running lights), HVAC, radio, etc.
• During the programming procedure, follow the SPS prompts for the correct ignition switch position.
• Clear DTCs after programming is complete. Clearing powertrain DTCs will set the Inspection/Maintenance (I/M) system status indicators to NO.
• Note the engine oil life remaining percentage.
• Refer to Engine Control Module Programming and Setup   for additional information on programming the engine control module.

1. Install EL-49642  SPS programming support tool.
2. Access the Service Programming System (SPS) and follow the on-screen instructions.
3. On the SPS Supported Controllers screen, select K20 Engine Control Module - Programming and follow the on-screen instructions.
4. At the end of programming, choose the "Clear All DTCs" function on the SPS screen.
   NOTE:

   If vehicle fails to start during Setup, perform the SPS Function Immobilizer Learn and follow the on-screen instructions.

5. Perform the SPS function Engine Control Module - Setup and follow the on-screen instructions, if available.
6. Clear DTCs after completing the Configuration & Setup procedure.

DEALER RESPONSIBILITY

Whenever a vehicle subject to this service update enters your vehicle inventory, or is in your facility for service in the future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be sure the service update correction has been made before selling or releasing the vehicle.

All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers' possession and subject to this bulletin must  be held and inspected/repaired per the service procedure of this bulletin before  customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.

All GM Certified Used vehicles currently in the dealers' inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.