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DTC U023A-08 After Steering Column Control Module (SCCM) Reprogramming (24-2267)

WARNING: This page is about the F-150 Lariat, 4D Pickup Crew Cab, 2.7L Eng VIN P, 4WD, which is a different variant/trim than selected.
Publication date: 2024-09-16
Reference number: 24-2267

DTC U023A-08 AFTER STEERING COLUMN CONTROL MODULE (SCCM) REPROGRAMMING

DTC U023A-08 AFTER STEERING COLUMN CONTROL MODULE (SCCM) REPROGRAMMING

TECHNICAL SERVICE BULLETIN

Reference Number(s): 24-2267, Date of Issue:  September 16, 2024
FORD: 2021-2023 F-150, Non-Raptor, Non-Tremor

ISSUE

Some 2021-2023 F-150 non-Raptor/non-Tremor vehicles may exhibit DTC  U023A:08 in the SCCM  after reprogramming the SCCM  . This may be due to the software level of the IPMA  . To correct the condition, follow the Service Procedure to reprogram the IPMA  .

NOTE: The IPMA  software update that addresses the symptom listed in this article may have been sent via a software update delivered OTA  to connected vehicles that have automatic updates enabled through the vehicle's center display screen. Enter the VIN  in PTS  and check the "OTA Dashboard" under the "Connected Vehicle" tab for OTA update history. If an update to the IPMA  has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

ACTION

Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

PARTS - PARTS TO INSPECT AND REPLACE ONLY IF NECESSARY

PARTS INFORMATION

Service Part Number Claim Quantity Package Order Quantity Number in Package Description
BAGM-94RH7-800 Only If Necessary (1 Possible) Only If Necessary (1 Possible) 1 Battery, 800 Amps
BAGM-48H6-760 Only If Necessary (1 Possible) Only If Necessary (1 Possible) 1 Battery, 760 Amps
BAGM-49H8 Only If Necessary (1 Possible) Only If Necessary (1 Possible) 1 Battery, 850 Amps
BAGM-H3 Only If Necessary (1 Possible) Only If Necessary (1 Possible) 1 Battery (Lightning)

Warranty Status:  Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

LABOR TIMES

LABOR TIMES

Description Operation No. Time
2021-2023 F-150: Reprogram The Appropriate Modules As Required By The Software Update And Service Procedure (Do Not Use With Any Other Labor Operations) MT242267 Actual Time

REPAIR/CLAIM CODING

REPAIR/CLAIM CODING

Causal Part: 3F791
Condition Code: 04

SERVICE PROCEDURE

NOTE: The time required to complete this procedure varies depending on several factors including the number of module software updates required, available Internet bandwidth, USB flash drive variability, and the potential that CAN  flashing (software update via the DLC  with FDRS  ) may be required. Connect to the Internet with an ethernet cable, use a USB  3.2 Gen 2 or higher flash drive. When performing USB  software updates, using high speed USB  ports on the laptop is recommended for faster file transfer.
  1. Start an FDRS  session and navigate to Toolbox tab > Datalogger > body control module (BCM) and select the BATT_SOC_PID  . Verify the PID  reads 50% or higher.
    NOTE: Connecting the battery charger negative clamp directly to the battery negative terminal might result in the SOC PID  not immediately reflecting the improvement from charging.
    1. If SOC  is less than 50%, charge the battery by attaching the battery charger's negative clamp to the engine or chassis ground and not the negative battery terminal. Refer to WSM  , Section 414-01.
    2. If the battery is unable to achieve a 50% SOC  , use the Rotunda GRX-3590 or DCA-8000 testers to verify if replacement is required.
    • If the battery does not need to be replaced, disconnect the Rotunda charger and perform a BMS  reset using the FDRS  scan tool.
    • If the battery is replaced, fully charge the new battery, disconnect the Rotunda charger and perform a BMS  reset using the FDRS  scan tool.
  2. Reconnect the battery charger and set it to maintain a vehicle voltage of 12.6-13.6 volts. A low battery SOC  while performing a software update to any module may result in a repeat "Restart Required" message in the vehicle's center display screen or a message on the FDRS  saying "Part Number Validation Failed" or "DID Validation Failed".
  3. Is there a software update available for any of the following modules?
    • GWM 
    • APIM 
    • TCU 
    • IPC 
    • IPMA 
    1. Yes - proceed to Step 4.
    2. No - this article does not apply.
  4. Prepare to update the software for the GWM  , APIM  , TCU  , IPC  , and the IPMA  .
    1. A 32GB or larger USB  flash drive is required for GWM  , APIM  , TCU  , and IPC  software updates. USB  3.2 Gen 2 or higher is recommended for faster file transfer on both the computer port and the USB  drive.
    2. Make sure the USB  flash drive being used is formatted correctly. To see the available drives, hold down the Windows icon keyboard key and press the E keyboard key. Right click on the USB  flash drive and select Properties. If File System under the General tab is not exFAT, the drive must be formatted.
    3. To format the USB  flash drive:
      • Right click on the USB  flash drive.
      • Select Format, select exFAT for the File System
      • Select Default Allocation Size for the Allocation Unit Size.
    4. De-selecting Quick Format is not necessary and results in a lengthier operation.
  5. Using the FDRS  , begin module programming by selecting the "SW Updates" tab. Follow all on-screen instructions carefully.
  6. When prompted, connect the USB  flash drive to the FDRS  .
  7. When prompted by the FDRS  , safely remove/eject the USB  flash drive from the FDRS  . Start the vehicle (KOER  ) then connect the USB  flash drive to the USB  media hub to install the software into the module. When the USB  software update begins, the center display screen displays a message stating "Do Not Remove USB". The update may take 10 minutes or longer to complete.
    NOTE: It may take up to 5 minutes for the vehicle to recognize the USB flash drive with software update.
  8. When the vehicle's center display screen prompts to restart the vehicle:
    1. Turn the vehicle OFF.
    2. Wait 10 minutes.
    3. Restart the vehicle (KOER  ). The update is still in process at this time.
  9. Follow FDRS  on-screen prompts to complete the update.
    NOTE: It may take up to 5 minutes before "Update Successful" appears in the vehicle's center display screen. After 5 minutes if "Update Successful" pop-up is not shown on the center display screen, remove the USB flash drive and select YES on the FDRS  prompt stating "Was The USB Update Successful" (FDRS  verifies if the module software update was successfully installed on the module).
  10. Perform the software update for the GWM  . Follow all update screens. If there is no GWM  software update available, proceed to Step 11.
    1. Follow the center display screen prompts.
    2. Follow FDRS  prompts to complete the GWM programming.
      • Once the pop up stating "Update Successful" appears in the center display screen, select Close, remove the USB  flash drive from the USB  media hub, and select Yes on FDRS  indicating the update installed successfully. This initiates the remaining automated configuration steps and reports the module software part numbers and application software levels to the Ford online database. Failure to follow this step results in an inaccurate database as well as omitted, improperly installed, or improperly configured applications (features) such as navigation (if equipped). It is normal for the module to reset during this step.
    3. Perform a network test using the FDRS  scan tool.
    4. Proceed to Step 11.
  11. Perform the software update for the APIM  . Follow all update screens. If there is no APIM  software update available, proceed to Step 12.
    1. Follow the center display screen prompts.
    2. Follow FDRS  prompts to complete the APIM programming.
      • Once the pop up stating "Update Successful" appears in the center display screen, select Close, remove the USB  flash drive from the USB  media hub, and select Yes on FDRS  indicating the update installed successfully. This initiates the remaining automated configuration steps and reports the module software part numbers and application software levels to the Ford online database. Failure to follow this step results in an inaccurate database as well as omitted, improperly installed, or improperly configured applications (features) such as navigation (if equipped). It is normal for the module to reset during this step.
    3. Perform a network test using the FDRS  scan tool.
    4. Proceed to Step 12.
  12. Perform the software update for the TCU  . Follow all update screens. If there is no TCU  software update available, proceed to Step 13.
    1. Follow the center display screen prompts.
    2. Follow FDRS  prompts to complete the TCU  programming.
      • Once the pop up stating "Update Successful" appears in the center display screen, select Close, remove the USB flash drive from the USB  media hub, and select Yes on FDRS  indicating the update installed successfully. This initiates the remaining automated configuration steps and reports the module software part numbers and application software levels to the Ford online database. Failure to follow this step results in an inaccurate database as well as omitted, improperly installed, or improperly configured applications (features) such as navigation (if equipped). It is normal for the module to reset during this step.
    3. Perform a network test using the FDRS scan tool.
    4. Proceed to Step 13.
  13. Perform the software update for the IPC  . Follow all update screens. If there is no I PC software update available, proceed to Step 14.
    1. Follow the center display screen prompts.
    2. Follow FDRS  prompts to complete the IPC  programming.
      • Once the pop up stating "Update Successful" appears in the center display screen, select Close, remove the USB  flash drive from the USB  media hub, and select Yes on FDRS  indicating the update installed successfully. This initiates the remaining automated configuration steps and reports the module software part numbers and application software levels to the Ford online database. Failure to follow this step results in an inaccurate database as well as omitted, improperly installed, or improperly configured applications (features) such as navigation (if equipped). It is normal for the module to reset during this step.
    3. Perform a network test using the FDRS  scan tool.
    4. Proceed to Step 14.
  14. Perform the software update for the IPMA  . Follow all update screens. If there is no IPMA  software update available, proceed to Step 15.
    1. Follow the center display screen prompts.
    2. Follow FDRS  prompts to complete the IPMA  programming.
    • Once the pop up stating "Update Successful" appears in the center display screen, select Close, remove the USB  flash drive from the USB  media hub, and select Yes on FDRS  indicating the update installed successfully. This initiates the remaining automated configuration steps and reports the module software part numbers and application software levels to the Ford online database. Failure to follow this step results in an inaccurate database as well as omitted, improperly installed, or improperly configured applications (features) such as navigation (if equipped). It is normal for the module to reset during this step.
  15. Perform a network test using the FDRS  scan tool.
  16. Are there any updates available for the GWM  , APIM  , TCU  , IPC  , and/or IPMA  ?
    1. Yes - proceed to Step  10.
    2. No - repair is complete.
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