Symptom Chart
WARNING: This page is about a different car, the 2018 Ford Flex. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in the appropriate Service Information for information about these practices.
| Condition | Possible Sources | Action |
|---|---|---|
| The engine does not crank -- Without IA | Refer to the Diagnostic Routine | GO to Pinpoint Test A . |
| The engine does not crank -- With IA | Refer to the Diagnostic Routine | GO to Pinpoint Test B . |
| The engine cranks slowly | Battery Battery cables Starter motor Wiring, terminals or connectors |
CARRY OUT the Starter Motor -- Feed Circuit and Starter Motor -- Ground Circuit Tests. REFER to Component Tests . |
| The engine cranks but does not start. | Fuses Fuel pump Fuel pump relay PCM |
Starting System |
| Unusual starter noise | Refer to the Diagnostic Routine | GO to Pinpoint Test C . |
| The starter spins but the engine does not crank | Starter motor | INSPECT the starter motor mounting and engagement. REFER to Starter Motor -- 3.5L GTDI , or Starter Motor -- 3.5L Ti-VCT , or Starter Motor Drive Gear and Flywheel Ring Gear Inspection . REPAIR as necessary. |
| Damaged flexplate | INSPECT the flexplate for damaged, missing or worn teeth. REFER to Starter Motor Drive Gear and Flywheel Ring Gear Inspection . REPAIR as necessary. | |
| The starter does not disengage from the Flexplate | Starter relay Wiring, terminal or connectors |
REMOVE the starter relay, if the engine stops cranking INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC25 (BN/GN) for a short to voltage. |
| The remote start system operates with reduced range | Refer to the Diagnostic Routine | GO to Pinpoint Test E |
| The remote start is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test F . |