Symptom Chart

SYMPTOM CHART

Condition	Possible Sources	Action
No communication with the Steering Column Control Module (SCCM)	Fuse Wiring, terminals or connectors SCCM	REFER to MODULE COMMUNICATIONS NETWORK to diagnose the no communication condition.
The adjustable steering column is inoperative in one or more directions - using the steering column control switch	Fuse Wiring, terminals or connectors Steering column control switch Adjustable steering column tilt motor Adjustable steering column telescopic motor SCCM	GO to PINPOINT TEST A .
The adjustable steering column is inoperative in one or more directions - using the memory SET switch buttons	Wiring, terminals or connectors Memory SET switch Driver Seat Module (DSM) SCCM Body Control Module (BCM)	GO to PINPOINT TEST B .
The adjustable steering column is inoperative in one or more directions - using an Remote Keyless Entry (RKE) transmitter	Wiring, terminals or connectors RKE transmitter DSM SCCM BCM	GO to PINPOINT TEST B .
The adjustable steering column is inoperative in one or more directions - using the easy entry/exit feature	Entry/exit feature is disabled in the message center Wiring, terminals or connectors SCCM	GO to PINPOINT TEST B .
The adjustable steering column operates in one second intervals when using the steering column control switch (jog mode)	Wiring, terminals or connectors Adjustable steering column tilt motor Adjustable steering column telescopic motor SCCM	GO to PINPOINT TEST C .
Looseness felt in the steering wheel or tilt mechanism	Loose tilt motor fastener(s) Loose steering column assembly fastener(s)	TIGHTEN fasteners. For additional information, refer to STEERING COLUMN MOTOR - TILT or STEERING COLUMN MOTOR - TELESCOPIC .
Looseness felt in the steering wheel or tilt mechanism	Wore internal steering column component(s) or loose internal fastener/fasteners Steering column tilt housing fastener(s)	INSTALL a new steering column. For additional information, REFER to STEERING COLUMN .