Symptom Chart

Diagnostics in this information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to SERVICE INFORMATION .

In most circumstances, the PCM sets DTCs to help guide with diagnostics. Refer to the DTC CHART before using the symptom chart. The Condition column lists the vehicle condition. The Source column list a detailed vehicle condition. The Action to column lists the action be performed to determine the cause of the condition. Each action lists the components that can cause the system and the individual components in that system. The components are listed in order of disassembly. Use the list of components and the required action to focus on disassembly inspections for the root cause of the concern.

SYMPTOM CHART

Condition	Possible Sources	Action
Engagement Concerns	No Forward	Forward clutch damaged or worn. Refer to Forward Clutch Assembly
	No Reverse	Direct clutch damaged or worn. Refer to Direct Clutch Assembly Low\reverse clutch damaged or worn. Refer to: Low/Reverse Clutch Assembly
	Harsh Reverse	Direct clutch damaged or worn. Refer to Direct Clutch Assembly . Damaged center support. Refer to Low/Reverse Clutch Assembly .
	Harsh Forward	Forward clutch damaged or worn. Refer to Forward Clutch Assembly . Damaged center support. Refer to Forward Clutch Assembly .
	Delayed/Soft Reverse	Direct clutch damaged or worn. Refer to Direct Clutch Assembly . Low/reverse clutch damaged or worn. Refer to Low/Reverse Clutch Assembly
	Delayed/Soft Forward	Forward Clutch damaged or worn. Refer to Forward Clutch Assembly
	No Forward and No Reverse	CHECK the transmission fluid level. REFER to TRANSMISSION FLUID LEVEL CHECK . INSPECT filter or pump assembly. Refer to Fluid Pump and Transmission Fluid Filter Components
	Delayed/Soft Forward and Reverse	INSPECT filter or pump assembly. Refer to Fluid Pump and Transmission Fluid Filter Components
	Neutral after Launch	Low One Way Clutch assembly damaged. Refer to Low One-Way Clutch Assembly
Harsh Stop/Start event		NOTE: TFT must be greater than 38°C (100°F) for the PCM to command the transmission fluid auxiliary pump on. Verify Fluid level. Refer to Transmission Fluid Level Check . If fluid level is ok, Clear any DTC, then carry out prime procedure: Using a diagnostic scan tool, prime the transmission fluid auxiliary pump. Using a diagnostic scan tool, Ket ON, Engine OFF, command TRANS_PMP_CMD to 80% for 30 seconds. Carry out a road test until there is a stop/start event. If the restart is harsh, repeat the Transmission Fluid Auxiliary Pump prime procedure. Continue road test and evaluate each stop/start event. Repeat prime procedure until three consecutive normal stop/start events are achieved. Clear DTC's. If the concern still exists, follow symptom chart for harsh forward engagement.
Shift Concerns	No 1-2 Shift/Harsh/Soft/Slipping	Intermediate clutch damaged or worn. Refer to Intermediate Clutch Assembly Forward clutch assembly damaged or worn. Refer to Forward Clutch Assembly Low one-way clutch assembly damaged. Refer to Low One-Way Clutch Assembly
	No 2-3 Shift/Harsh/Soft/Slipping	Direct clutch damaged or worn. Refer to: Direct Clutch Assembly Forward clutch assembly damaged or worn. Refer To: Forward Clutch Assembly Intermediate clutch damaged or worn. Refer To:
	No 3-4 Shift/Harsh/Soft/Slipping	Overdrive clutch assembly damaged or worn. Refer to Overdrive Clutch Assembly Forward clutch assembly damaged or worn. Refer to Forward Clutch Assembly Direct clutch damaged or worn. Refer to Direct Clutch Assembly
	No 4-5 Shift/Harsh/Soft/Slipping	Direct clutch damaged or worn. Refer to Direct Clutch Assembly Overdrive clutch damaged or worn. Refer to Overdrive Clutch Assembly Forward clutch damaged or worn. Refer to Forward Clutch Assembly
	No 5-6 Shift/Harsh/Soft/Slipping	Intermediate clutch assembly damaged or worn. Refer to Intermediate Clutch Assembly Direct clutch assembly damaged or worn. Refer to Direct Clutch Assembly
	Only Gears 1, 2, 3, 4 available	Forward clutch assembly stuck on. Refer to Forward Clutch Assembly
	Only Gears 3 and 5 available	Direct clutch assembly stuck on. Refer to Direct Clutch Assembly
	Only Gears 2 and 6 available	Intermediate clutch assembly stuck on. Refer to Intermediate Clutch Assembly
	Only Gears 4, 5, 6 available	Overdrive clutch assembly stuck on. Refer to Overdrive Clutch Assembly
	Only Gears 1 and R available	Low/reverse clutch stuck on. Refer to Low/Reverse Clutch Assembly
	No Engine Braking in Low	Low/reverse clutch damaged or worn. Refer to Low/Reverse Clutch Assembly
Torque Converter Operation Concerns	No Apply	TCC damaged or worn. Refer to Torque Converter Clutch (TCC)
	Always Applied (engine stalls)	TCC damaged or worn. Refer to Torque Converter Clutch (TCC)
	Cycling/Shutter/Chatter	TCC damaged or worn. Refer to Torque Converter Clutch (TCC)
Other Concerns	Selector Lever High Effort	Selector lever cable routed wrong, binding or damaged. Refer to Selector Lever Cable
	External Leaks	Damaged or worn seals. Refer to Leak Check Test
	Noise	Engine drive accessories, suspension, CV joints, Refer to Noise, Vibration And Harshness (NVH)
	Vibration	Engine drive accessories, suspension, CV joints, transmission fluid cooler tubes, Refer to Noise, Vibration And Harshness (NVH)
	No Park Range	INSPECT the selector lever cable for correct adjustment. Refer to Selector Lever Cable Adjustment. INSPECT the manual control lever for damage, wear or correct installation. Refer to Transmission - Overhaul INSPECT the park pawl, park pawl actuator, and TR sensor for damage or wear. Refer to Transmission - Overhaul IINSPECT the final drive differential and final drive chain for damage. Refer to Transmission - Overhaul
	Overheating	Transmission fluid cooling system damaged. Refer to Transaxle Cooling