Inspection and Verification
WARNING: This page is about a different car, the 2014 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
WARNING:
Always disconnect the battery ground cable at the battery before disconnecting the starter motor battery terminal lead. If a tool is shorted at the starter motor battery terminal, the tool can quickly heat enough to cause a skin burn. Failure to follow this instruction may result in serious personal injury.
NOTE:
Make sure the anti-theft system is functioning correctly before carrying out a logical starting system diagnosis. Address anti-theft system concerns before continuing. Refer to
ANTI-THEFT - PASSIVE ANTI-THEFT SYSTEM (PATS)
.
- Verify the customer concern by operating the starting system.
- Check the battery for loose, damaged or corroded connections.
- Check the battery condition and state of charge. BATTERY, MOUNTING AND CABLES .
- Remove the accessory drive belt. Refer to ACCESSORY DRIVE . Verify the crankshaft and each of the components driven by the accessory drive belt rotate and are not seized or damaged.
- If any aftermarket accessories have been added to the vehicle, make sure they are properly wired.
- Inspect to determine if any of the following mechanical or electrical concerns apply.VISUAL INSPECTION CHART
Mechanical Electrical - Starter motor
- Starter motor bolts
- Battery
- Battery cables
- Battery Junction Box (BJB) Starter relay
- Battery Junction Box (BJB) Run/start relay
- Battery Junction Box (BJB) fuse 13 (30A)
- Body Control Module (BCM) fuse 28 (15A)
- Loose or corroded connections
- If an obvious cause for an observed or reported concern is found, correct the cause before proceeding to the next step.
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NOTE: Make sure to use the latest scan tool software release.
If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
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NOTE: The LED prove out confirms power and ground from the DLC are provided to the VCM .
If the scan tool does not communicate with the VCM :
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM .
- refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
- If the scan tool does not communicate with the vehicle:
- verify the ignition key is in the ON position.
- verify the scan tool operation with a known good vehicle.
- refer to MODULE COMMUNICATIONS NETWORK to diagnose no communication with the scan tool.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
- If the network test passes, proceed with module self-test diagnostics.
- Carry out the self-test diagnostics for the BCM , PCM and Tire Pressure Monitor Module (TPM) (TPM is standard equipment, also used for optional remote start feature).
- If the DTCs retrieved are related to the concern, go to DTC CHARTS .
- If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .