Determine Customer Concern
NOTE:
Some transaxle conditions may cause engine concerns. The torque converter not disengaging may stall the engine.
Determine customer concerns relative to vehicle use and dependent driving conditions, paying attention to the following items:
- Hot or cold vehicle operating temperature
- Hot or cold ambient temperatures
- Type of terrain
- Vehicle loaded/unloaded
- City/highway driving
- Upshift
- Downshift
- Coasting
- Engagement
- Noise/vibration - check for engine rpm, vehicle speed, shift, gear, range or temperature dependencies.