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Home >> Ford >> 2011 >> Transit Connect Van Passenger >> Repair and Diagnosis >> Engine Mechanical >> Starter >> Starting System >> Diagnosis And Testing >> Starting System >> Inspection and Verification

Inspection and Verification

WARNING: Always disconnect the battery ground cable at the battery before disconnecting the starter motor battery terminal lead. If a tool is shorted at the starter motor battery terminal, the tool can quickly heat enough to cause a skin burn. Failure to follow this instruction may result in serious personal injury.
NOTE: Make sure the anti-theft system is functioning correctly before carrying out a logical starting system diagnosis. Address anti-theft system concerns before continuing. Refer to ANTI-THEFT SYSTEM - PASSIVE ANTI-THEFT SYSTEM (PATS) article.
  1. Verify the customer concern.
  2. Remove the accessory drive belt. Refer to ENGINE ACCESSORY DRIVE BELTS article. Verify the crankshaft and each of the components driven by the accessory drive belt rotate and are not seized or damaged.
  3. Inspect to determine if any of the following mechanical or electrical concerns apply.
    VISUAL INSPECTION

    Mechanical Electrical
    • Starter motor
    • Starter motor bolts
    • Flexplate
    • Battery
    • Battery cables
    • Battery Junction Box (BJB) fuse(s):
      • 7 (20A)
      • 11 (30A)
    • Wiring, terminals or connectors
    • Starter relay
    • Loose or corroded connections
  4. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
    5. NOTE: Make sure to use the latest scan tool software release.
  5. If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
    6. NOTE: The Vehicle Communication Module (VCM) LED prove out confirms power and ground from the DLC  are provided to the VCM  .
  6. If the scan tool does not communicate with the VCM  :
    • check the VCM  connection to the vehicle.
    • check the scan tool connection to the VCM  .
    • refer to MODULE COMMUNICATIONS NETWORK article, No Power To The Scan Tool, to diagnose no power to the scan tool.
  7. If the scan tool does not communicate with the vehicle:
    • verify the ignition key is in the ON position.
    • verify the scan tool operation with a known good vehicle.
    • refer to MODULE COMMUNICATIONS NETWORK article to diagnose no response from the PCM.
  8. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK article.
    • If the network test passes, proceed with module self-test diagnostics.
  9. If the DTCs retrieved are related to the concern, go to PCM DTC CHART . For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULE article.
  10. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .
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