Determine Customer Concern: Notes
WARNING: This page is about a different car, the 2013 Ford Fiesta. However, it is still accessible from the selected car via links, so may be relevant.
Determine customer concerns relative to vehicle use and dependent driving conditions, paying attention to the following items:
- Hot or cold vehicle operating temperature
- Hot or cold ambient temperatures
- Type of terrain
- Vehicle loaded/unloaded
- City/highway driving
- Upshift
- Downshift
- Coasting
- Engagement
- Noise/vibration - check for dependencies, either rpm dependent, vehicle speed dependent, shift dependent, gear dependent, range dependent or temperature dependent.