Pinpoint Test
- RESET THE Accessory Protocol Interface Module (APIM)NOTE: Resetting the Accessory Protocol Interface Module (APIM) resets certain customer preference items.
- Remove any Universal Serial Bus (USB) devices connected in the media hub.
- Remove the Body Control Module (BCM) fuse 29 (20A).
- Wait 5 minutes.
- Reinstall the fuse and wait 2 minutes for the Accessory Protocol Interface Module (APIM) to re-intialize.
- Test the system for normal operation.
- Does the system operate correctly?
- Yes: The cause of the fault was due to a device conflict. The system is operating correctly at this time.
- No: GO to 2 on page 3.
- CHECK THE Universal Serial Bus (USB) PORT FUNCTIONALITY
- Connect: 105-00120.
- Using the 105-00120, attempt to play an audio file using the Universal Serial Bus (USB) port.
- Is the audio output OK for the Universal Serial Bus (USB) port?
- Yes: GO to 3 on page 3.
- No: GO to 5 on page 3.
- CHECK THE Secure Digital (SD) CARD SLOT FUNCTIONALITY
- Using a known good Secure Digital (SD) card, attempt to play an audio file and view images using the Secure Digital (SD) card slot.
- Are the audio and image output OK for the Secure Digital (SD) card slot?
- Yes: GO to 4 on page 3.
- No: INSTALL a new media hub. REFER to MEDIA HUB .
- Using a known good Secure Digital (SD) card, attempt to play an audio file and view images using the Secure Digital (SD) card slot.
- CHECK THE RCA JACK FUNCTIONALITY
- Using the 105-00120 and 105-00121, attempt to play audio content using the RCA jacks.
- Is the audio output OK for the RCA jacks?
- Yes: The media hub is working correctly at this time. INFORM the customer that the concern may be with the media or device being used.
- No: GO to 9 on page 6.
- Using the 105-00120 and 105-00121, attempt to play audio content using the RCA jacks.
- CHECK THE MEDIA HUB VOLTAGE SUPPLY
- Ignition OFF.
- Disconnect: Media Hub.
- Ignition ON.
- Measure.
- Is the voltage greater than 5 volts?
- Yes: GO to 6 on page 4.
- No: GO to 7 on page 4.
- ISOLATE THE MEDIA HUB
- Install a new media hub. REFER to MEDIA HUB .
- Connect: 105-00120.
- Using the 105-00120, attempt to play an audio file using the Universal Serial Bus (USB) port.
- Is the audio output OK for the Universal Serial Bus (USB) port?
- Yes: The concern was caused by an inoperative media hub. The system is operating correctly at this time.
- No: INSTALL a new Universal Serial Bus (USB) cable. REFER to UNIVERSAL SERIAL BUS (USB) CABLE - UPPER or REFER to UNIVERSAL SERIAL BUS (USB) CABLE - LOWER .
- CHECK THE MEDIA HUB VOLTAGE SUPPLY CIRCUIT FOR A SHORT TO GROUND
- Ignition OFF.
- Disconnect: Accessory Protocol Interface Module (APIM).
- Measure:
- Is the resistance greater than 10,000 ohms?
- Yes: GO to 8 on page 5.
- No: REPAIR the circuit.
- CHECK THE MEDIA HUB VOLTAGE SUPPLY AND GROUND CIRCUITS FOR AN OPEN
- Measure:
- Are the resistance less than 3 ohms?
- Yes: GO to 12 on page 8.
- No: REPAIR the circuit in question.
- Measure:
- CHECK THE AUDIO INPUT JACK OR MEDIA HUB CIRCUITS FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect: Media Hub.
- Disconnect: Accessory Protocol Interface Module (APIM).
- Ignition ON.
- Measure:
Courtesy of FORD MOTOR CO.
- Is any voltage present?
- Yes: REPAIR the circuit in question.
- No: GO to 10 on page 7.
- CHECK THE AUDIO INPUT JACK OR MEDIA HUB CIRCUITS FOR A SHORT TO GROUND
- Ignition OFF.
- Measure:
Courtesy of FORD MOTOR CO.
- Are the resistances greater than 10,000 ohms?
- Yes: GO to 11 on page 7.
- No: REPAIR the circuit in question.
- CHECK THE MEDIA HUB CIRCUITS FOR AN OPEN
- Measure:
- Are the resistance less than 3 ohms?
- Yes: INSTALL a new media hub. REFER to MEDIA HUB .
- No: REPAIR the circuit in question.
- Measure:
- CHECK FOR CORRECT Accessory Protocol Interface Module (APIM) OPERATION
- Ignition OFF.
- Disconnect and inspect the Accessory Protocol Interface Module (APIM) connector.
- Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary
- Reconnect the Accessory Protocol Interface Module (APIM) connector. Make sure it seats and latches correctly.
- Operate the system and determine if the concern is still present.
- Is the concern still present?
- Yes: CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a Technical Service Bulletin (TSB) exists for this concern, DISCONTINUE this test and FOLLOW Technical Service Bulletin (TSB) instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new Accessory Protocol Interface Module (APIM). REFER to ACCESSORY PROTOCOL INTERFACE MODULE (APIM) .
- No: The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.