Symptom Chart

NOTE: For hybrid starting system diagnostics, refer to the INTRODUCTION article.

SYMPTOM CHART

Condition	Possible Sources	Action
The engine does not crank	Battery Fuse(s) Starter motor Wiring, terminals or connectors PCM Starter motor relay Anti-theft system Ignition switch Start diode Clutch cutoff switch Transmission Range (TR) sensor	Go to PINPOINT TEST A .
One-Touch Integrated Start (OTIS) does not operate correctly	Wiring, terminals or connectors PCM	Go to PINPOINT TEST B .
The engine cranks slowly	Battery Starter motor Wiring, terminals or connectors	CARRY OUT the Starter Motor Component Test.
Unusual starter noise	Starter motor mounting Starter motor Incorrect starter drive engagement	Go to PINPOINT TEST C .
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. REPAIR as necessary.
Damaged flywheel/ring gear teeth		INSPECT the flywheel/ring gear for damaged, missing or worn teeth. REPAIR as necessary.