Electrical System:Software (11V128000)

ELECTRICAL SYSTEM:SOFTWARE

NHTSA RECALL BULLETIN

VEHICLE DESCRIPTION

Model(s): 2011 FORD EDGE

2011 FORD F-150

2011 FORD F-250

2011 FORD F-350

2011 FORD F-450 SD

2011 FORD F-550 SD

2011 LINCOLN MKX

Campaign No: 11V128000

Number of Affected Vehicles: 8022

Beginning Date of Manufacture: 2010 OCT

Ending Date of Manufacture: 2010 NOV

SYSTEM

ELECTRICAL SYSTEM:SOFTWARE

DESCRIPTION OF DEFECT

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

CONSEQUENCE OF DEFECT

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

CORRECTIVE ACTION

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

NOTES

FORD SAFETY RECALL NO. 10S14.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO ://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV .

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.