Inspection and Verification
- Verify the customer concern.
- Visually inspect for obvious signs of electrical damage.VISUAL INSPECTION CHART
Electrical - Smart Junction Box (SJB) fuse(s):
- 12 (7.5A)
- 27 (20A)
- Wiring, terminals or connectors
- Remote Function Actuator (RFA) module
- Smart Junction Box (SJB) fuse(s):
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
- If the scan tool does not communicate with the VCM
:
- Check the VCM connection to the vehicle.
- Check the scan tool connection to the VCM .
- Refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
- If the scan tool does not communicate with the vehicle:
- Verify the ignition is ON.
- The air bag warning indicator prove-out (other indicators may NOT prove ignition is ON) confirms ignition ON. If ignition does not turn ON, refer to STEERING COLUMN SWITCHES to diagnose no power in RUN.
- Verify the scan tool operation with a known good vehicle.
- Refer to MODULE COMMUNICATIONS NETWORK , Inspection and Verification to establish a scan tool session.
- Verify the ignition is ON.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
- If the network test passes, retrieve and record the continuous memory DTCs.
- Carry out the self-test diagnostics for the RFA module.
- If the DTCs retrieved are related to the concern, go to DTC CHARTS . For all other DTCs, DIAGNOSTIC TROUBLE CODE (DTC) CHART in 419-10.
- If no DTCs related to the concern are retrieved, verify the symptom. GO to SYMPTOM CHART .
NOTE:
Make sure there are 2 Intelligent Access (IA) keys inside the vehicle during the self-test or the RFA
module DTC B10D7:31 (PATS Key: No Signal) sets.
NOTE:
Make sure to use the latest scan tool software release.
NOTE:
The Vehicle Communication Module (VCM) LED prove-out confirms power and ground from the DLC
are provided to the VCM
.
NOTE:
The ignition must be OFF to carry out the RFA
module self-test.