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Home >> Ford >> 2004 >> Freestar Base >> Repair and Diagnosis >> Accessories & Equipment >> Entertainment Systems >> Diagnosis And Testing >> Entertainment System >> Symptom Chart

Symptom Chart

SYMPTOM CHART

Condition Possible Sources Action
  • The audio unit does not illuminate
  • Circuitry.
  • Audio unit.
  • The audio unit is inoperative/does not operate correctly
  • Circuitry.
  • Audio unit.
  • Poor reception
  • Antenna.
  • Antenna connections.
  • Noise suppression equipment.
  • Audio unit.
  • Continuous SEEK/SCAN in AM/FM
  • Antenna.
  • Antenna connections.
  • Noise suppression equipment.
  • Audio unit.
  • Poor quality/distorted sound from one or more speakers (not all speakers)
  • Speaker(s).
  • Circuitry.
  • Audio unit.
  • Poor quality/distorted sound from all speakers
  • Audio unit.
  • If the audio unit illuminates Go To PINPOINT TEST C .
  • If the audio unit does not illuminate, REMOVE the audio unit and SEND it to an authorized repair facility. REFER to AUDIO UNIT . TEST the system for normal operation.
  • No sound from one or more of the speakers (not all speakers)
  • Speaker(s).
  • Circuitry.
  • Audio unit.
  • No sound from all speakers
  • Audio unit.
  • If the audio unit illuminates Go To PINPOINT TEST C .
  • If the audio unit does not illuminate REMOVE the audio unit and SEND it to an authorized repair facility. REFER to AUDIO UNIT . TEST the system for normal operation.
  • The auxiliary audio control is inoperative/does not operate correctly - steering wheel control switches
  • Circuitry.
  • Audio unit.
  • Steering wheel control switches.
  • Clockspring.
  • PCM.
  • The video system does not operate correctly - no picture
  • Disc.
  • DVD unit.
  • PRESS the source button (screen is blank in auxiliary module with no video source connected). TEST the system for normal operation.
  • If the concern is still present, INSTALL a new DVD unit. Refer to DIGITAL VERSATILE DISC (DVD) PLAYER . TEST the system for normal operation.
  • The video system is inoperative/does not operate correctly
  • Circuitry.
  • Video system.
  • The video system does not operate correctly - remote control does not function correctly
  • Video system.
  • INSTALL new batteries in the remote control. If the concern is still present, CONTACT an authorized audio repair facility for further diagnostic test procedures.