Symptom Chart

PROBLEM SYMPTOM CHART

Condition	Possible	Sources Action
The power seat is inoperative - driver	Fuse. Seat regulator control switch. Circuitry.	Go To PINPOINT TEST A: THE POWER SEAT IS INOPERATIVE - DRIVER .
The power seat is inoperative - passenger	Fuse. Seat regulator control switch. Circuitry.	Go To PINPOINT TEST B: THE POWER SEAT IS INOPERATIVE - PASSENGER .
The power seat moves but is noisy	Seat track.	CHECK for loose fasteners, obstructions or signs of binding. TIGHTEN loose fasteners. REMOVE any obstructions. INSTALL new seat track if necessary.
The power seat moves but is loose	Fastening hardware. Seat track.	TIGHTEN all fastening hardware. INSTALL new seat track if necessary.
The power seat does not make full travel	Seat track obstruction. Seat track.	Remove the obstruction. INSTALL new seat track if necessary.
The power seat does not move vertically - front height	Seat regulator control switch. Seat track. Circuitry.	Go To PINPOINT TEST C: THE POWER SEAT DOES NOT MOVE VERTICALLY - FRONT HEIGHT .
The power seat does not move vertically - rear height	Seat regulator control switch. Seat track. Circuitry.	Go To PINPOINT TEST D: THE POWER SEAT DOES NOT MOVE VERTICALLY - REAR HEIGHT .
The power seat does not move horizontally	Seat regulator control switch. Seat track. Circuitry.	Go To PINPOINT TEST E: THE POWER SEAT DOES NOT MOVE HORIZONTALLY .
The power lumbar is inoperative	Lumbar seat control switch. Seat backrest lumbar adjusting pad. Lumbar motor. Circuitry.	Go To PINPOINT TEST F: THE POWER LUMBAR IS INOPERATIVE .
The memory seat is inoperative	Circuitry. Seat regulator control switch. Seat track. DSM. Fuse.	Go To PINPOINT TEST G: THE MEMORY SEAT IS INOPERATIVE .
The memory seat does not operate correctly - does not operate using the memory set switch	Memory set switch. DSM. Circuitry.	Go To PINPOINT TEST H: THE MEMORY SEAT DOES NOT OPERATE CORRECTLY - DOES NOT OPERATE USING THE MEMORY SET SWITCH .
The memory seat does not operate correctly - does not operate using the remote transmitter	Circuitry. DSM. Keyless entry transmitter. Rear electronic module (REM).	Go To PINPOINT TEST I: THE MEMORY SEAT DOES NOT OPERATE CORRECTLY - DOES NOT OPERATE USING THE REMOTE TRANSMITTER .
The heated seat is inoperative	Seat heater and temperature sensor. Heated seat module. Circuitry. Fuse.	Go To PINPOINT TEST J: THE HEATED SEAT IS INOPERATIVE .
The heated seat is inoperative - seat does not heat but the heated seat switch illuminates when pressed	Seat heater and temperature sensor. Heated seat module. Circuitry. Seat back heater. Heated seat switch.	Go To PINPOINT TEST K: THE HEATED SEAT IS INOPERATIVE - SEAT DOES NOT HEAT BUT THE HEATED SEAT SWITCH ILLUMINATES WHEN PRESSED .
The heated seat is inoperative - seat does heat but the heated seat switch does not illuminate when pressed	Circuitry. Heated seat module. Heated seat switch.	Go To PINPOINT TEST L: THE HEATED SEAT IS INOPERATIVE - SEAT DOES HEAT BUT THE HEATED SEAT SWITCH DOES NOT ILLUMINATE WHEN PRESSED .