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Test C: Alarm System Does Not Arm/Disarm Using Remote Transmitter

  1. Using remote transmitter, lock and unlock doors. If doors lock and unlock properly, go to next step. If doors do not lock and unlock properly, repair remote keyless entry concern. See POWER DOOR LOCKS & REMOTE KEYLESS ENTRY SYSTEMS - ESCAPE article.
  2. Using New Generation Star (NGS) tester, enter GEM, FUNCTION TESTS, and TRANSMITTER TIC/DATA. At least one transmitter should be displayed next to TIC 1. If TIC 1 DATA is as specified, go to next step. If TIC 1 DATA is not as specified, program all remote transmitters. See REMOTE TRANSMITTER  under PROGRAMMING.
  3. Using NGS tester, monitor TIC/DATA while pressing and releasing UNLOCK button on a remote transmitter. If an 8 digit alpha-numeric code does not appear for LAST TIC RECEIVED and LAST DATA RECEIVED does not match button pressed on remote transmitter, go to next step. If an 8 digit alpha-numeric code appears for LAST TIC RECEIVED and LAST DATA RECEIVED matches button pressed on remote transmitter, go to step  5 .
  4. Using a second remote transmitter, repeat step  3 . If an 8 digit alpha-numeric code does not appear for LAST TIC RECEIVED and LAST DATA RECEIVED does not match button pressed on remote transmitter, go to next step. If an 8 digit alpha-numeric code appears for LAST TIC RECEIVED and LAST DATA RECEIVED matches button pressed on remote transmitter, check remote transmitter battery. If battery is okay, replace remote transmitter. Program all remote transmitters. See REMOTE TRANSMITTER  under PROGRAMMING.
  5. Monitor TIC/DATA, using recorded alpha-numeric codes from step  3 . If TIC RECEIVED is one of TICs recorded in step 3)  , go to next step. If TIC RECEIVED is not one of TICs recorded in step 3)  , program all remote transmitters. See REMOTE TRANSMITTER  under PROGRAMMING.
  6. Using NGS tester, monitor TIC/DATA. Press any button on remote transmitter. If button pressed creates expected LAST DATA RECEIVED output, go to next step. If button pressed does not create expected LAST DATA RECEIVED output, program all remote transmitters. See REMOTE TRANSMITTER  under PROGRAMMING.
  7. Disconnect all GEM harness connectors. Inspect for corrosion or pushed out pins. Connect all GEM harness connectors. Operate system and verify if concern still exists. If concern still exists, replace GEM. If concern does not exist, system is operating correctly at this time. Concern may have been caused by a loose or corroded connector.
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