Symptom Chart: Notes

WARNING: This page is about a different car, the 2004 Mercury Monterey and 2004 Ford Freestar. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM

Condition	Possible Sources	Action
The power seat is inoperative - driver	Fuse. Wiring, terminals or connectors. Driver seat control switch.	Go To PINPOINT TEST A: THE POWER SEAT IS INOPERATIVE - DRIVER .
The power seat is inoperative - passenger	Fuse. wiring, terminals or connectors. Passenger seat control switch.	Go To PINPOINT TEST B: THE POWER SEAT IS INOPERATIVE - PASSENGER .
The power seat moves but is noisy	Obstruction or foreign material. Seat track motor and transmission assembly. Seat track.	IDENTIFY the source of noise. If an obstruction or foreign material is found, REMOVE the obstruction or foreign material. If the source of the noise is the front seat track motor and transmission assembly, INSTALL a new front seat track motor. Refer to FRONT SEAT TRACK MOTOR . If the source of the noise is the front seat track (and NOT the front seat track motor and transmission assembly), Go To PINPOINT TEST C: THE POWER SEAT MOVES BUT IS NOISY .
The power seat moves but is loose	Fastening hardware. Seat track. Seat track motor and transmission assembly.	Go To PINPOINT TEST D: THE POWER SEAT MOVES BUT IS LOOSE .
The power seat does not make full travel	Seat track obstructed. Seat track. Seat track motor and transmission assembly.	Go To PINPOINT TEST E: THE POWER SEAT DOES NOT MAKE FULL TRAVEL .
The power seat does not move horizontally/vertically - driver	Wiring, terminals or connectors. Driver front seat track. Driver seat control switch. Seat track motor and transmission assembly.	Go To PINPOINT TEST F: THE POWER SEAT DOES NOT MOVE HORIZONTALLY/VERTICALLY - DRIVER .
The power seat does not move horizontally/vertically - passenger	Wiring, terminals or connectors. Passenger front seat track. Passenger seat control switch. Seat track motor and transmission assembly.	Go To PINPOINT TEST G: THE POWER SEAT DOES NOT MOVE HORIZONTALLY/VERTICALLY - PASSENGER .
No communication with the driver seat module (DSM)	Fuse. Wiring, terminals or connectors. DSM.	MODULE COMMUNICATIONS NETWORK .
The memory seat is inoperative	Fuse. Wiring, terminals or connectors. Seat control switch. Seat track. DSM. Power seat motor. Seat track motor and transmission assembly.	Go To PINPOINT TEST H: THE MEMORY SEAT IS INOPERATIVE .
The memory seat does not operate correctly - does not operate using the memory set switch	Wiring, terminals or connectors. Memory set switch. Position sensor. DSM.	Go To PINPOINT TEST I: THE MEMORY SEAT DOES NOT OPERATE CORRECTLY - DOES NOT OPERATE USING THE MEMORY SET SWITCH .
The memory seat does not operate correctly - does not operate using the remote transmitter	Wiring, terminals or connectors. DSM. Keyless entry transmitter.	RUN DSM self-test. If codes are present, refer to the DSM DIAGNOSTIC TROUBLE CODE (DTC) INDEX ; if no codes are present, refer to HANDLES, LOCKS, LATCHES AND ENTRY SYSTEMS .
A single climate controlled seat does not operate/does not operate correctly	Wiring, terminals or connectors. UBP network communication fault. Dual automatic temperature control (DATC) module. Climate controlled seat module (CCSM).	Go To PINPOINT TEST M: A SINGLE CLIMATE CONTROLLED SEAT DOES NOT OPERATE/DOES NOT OPERATE CORRECTLY .
The passenger climate controlled seat does not operate, the driver climate controlled seat does operate	Wiring, terminals or connectors. UBP network communication fault. DATC module. CCSM.	CHECK passenger CCSM C3036b-9, circuit 1205 (BK) for less than 5 ohms to ground. If okay, Go To PINPOINT TEST M: A SINGLE CLIMATE CONTROLLED SEAT DOES NOT OPERATE/DOES NOT OPERATE CORRECTLY .
The heated seat is inoperative - driver	Fuse(s). Wiring, terminals or connectors. DATC module. Heated seat module. Heated seat cushion element. Heated seat back element.	Go To PINPOINT TEST N: THE HEATED SEAT IS INOPERATIVE - DRIVER .
The heated seat is inoperative - passenger	Fuse(s). Wiring, terminals or connectors. DATC module. Heated seat module. Heated seat cushion element. Heated seat back element.	Go To PINPOINT TEST O: THE HEATED SEAT IS INOPERATIVE - PASSENGER .
The heated seat is inoperative - seat does heat but the heated seat indicator does not illuminate when pressed - driver	Wiring, terminals or connectors. DATC module. Heated seat module.	Go To PINPOINT TEST P: THE HEATED SEAT IS INOPERATIVE - SEAT DOES HEAT BUT THE HEATED SEAT INDICATOR DOES NOT ILLUMINATE WHEN PRESSED - DRIVER .
The heated seat is inoperative - seat does heat but the heated seat indicator does not illuminate when pressed - passenger	Wiring, terminals or connectors. DATC module. Heated seat module.	Go To PINPOINT TEST Q: THE HEATED SEAT IS INOPERATIVE - SEAT DOES HEAT BUT THE HEATED SEAT INDICATOR DOES NOT ILLUMINATE WHEN PRESSED - PASSENGER .