Diagnostic Flow Chart

WARNING: This page is about a different car, the 2004 Mercury Monterey and 2004 Ford Freestar. However, it is still accessible from the selected car via links, so may be relevant.

DIAGNOSTIC FLOW CHART

Know and understand the customer concerns Check the fluid level and condition Verify the concern by operating the vehicle Check for non-factory-installed items and verify correct installation Check the shift linkage adjustments Check TSBs for vehicle concerns Carry out quick test both KOER and KOEO Record all codes 1) Did you record any Diagnostic Trouble Codes?	Yes	REPAIR all hard Diagnostic Trouble Codes. FOLLOW the pinpoint tests. Refer to INTRODUCTION - CNG, FLEX-FUEL & GASOLINE first, then this article, then GO to Step 2.
	No	Refer to DIAGNOSIS BY SYMPTOM , then GO to Step 5.
2) Are any continuous test memory codes present?	Yes	CLEAR codes and CARRY OUT drive cycle test, then GO to Step 3.
	No	GO to Step 4.
3) Did the continuous test memory codes reappear?	Yes	REPAIR all continuous test memory codes. FOLLOW the pinpoint tests. refer to INTRODUCTION - CNG, FLEX-FUEL & GASOLINE then the transmission reference manual, then this article, then GO to Step 4.
	No	GO to Step 4.
4) Is the concern repaired?	Yes	CARRY OUT the final quick test to verify that no Diagnostic Trouble Codes are present. CLEAR memory codes.
	No	Refer to DIAGNOSIS BY SYMPTOM , then go to step 5.
5) Are there any electrical concerns?	Yes	INSTALL the Transmission Tester. CARRY OUT static and drive test with the transmission tester, then GO to Step 6.
	No	Refer to DIAGNOSIS BY SYMPTOM to diagnose and repair the concern, then GO to Step 7.
6) Was the transmission concern corrected when the Transmission Tester was installed?	Yes	refer to INTRODUCTION - CNG, FLEX-FUEL & GASOLINE , intermittent fault diagnosis and use the Transmission Tester or WDS to diagnose cause of concern in the processor, vehicle harness or external inputs (sensors or switches).
	No	Refer to DIAGNOSIS BY SYMPTOM to diagnose the concern, then GO to Step 7.
7) Is the concern repaired?	Yes	CARRY OUT the final quick test to verify that no diagnostic trouble codes are present. CLEAR memory codes.
	No	No further diagnostic testing available. Repeat test procedure as necessary.