Preliminary Checks

WARNING: This page is about a different car, the 1997 Mercury Mountaineer and 1997 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.

Confirm concern. Check the following for possible cause of malfunction:

Open or shorted circuit.
Faulty one-touch down relay.
Faulty master switch.
Faulty Generic Electronic Module (GEM).