Remote Keyless Entry Diagnostic Service Tips (97-24-13)

Publication date: 1997-11-24
Reference number: 97-24-13
Supersedes refnos: 97-19-8

REMOTE KEYLESS ENTRY DIAGNOSTIC SERVICE TIPS

TECHNICAL SERVICE BULLETIN

Reference Number(s): 97-24-13, Date of Issue: November 24, 1997
Superceded Bulletin(s): 97-19-8, Date of Issue: September 15, 1997

NOTE: This bulletin supersedes Technical Service Bulletin 97-19-8 dated September 15, 1997.

DESCRIPTION

REMOTE KEYLESS ENTRY (RKE) - DIAGNOSTIC SERVICE TIPS

APPLICATION

Model(s): Ford: 1993-97 Probe, Thunderbird

1993-98 Crown Victoria, Taurus

1994-98 Mustang

1995-98 Contour

1997-98 Escort

Lincoln-Mercury: 1992-98 Continental

1993-97 Cougar

1993-98 Grand Marquis, Mark VIII, Sable, Town Car

1995-98 Mystique

1997-98 Tracer

Light Truck: 1992-98 Econoline

1993-98 Explorer

1994-96 Bronco

1994-98 F Super Duty, F-150-350 Series

1995-98 Ranger, Windstar

1996-98 Villager

1997-98 Expedition, Mountaineer

1998 Navigator

ISSUE

The Remote Keyless Entry (RKE) system may be inoperative. This may be caused by several different items.

ACTION

Refer to the following Diagnostic Chart and text for tips on servicing customer concerns with the RKE system.

NOTE: When servicing the RKE system, the vehicle should be in the following state: the ignition should be in the off position and all light switches must be in the off position. Isolate the vehicle so that no RKE transmitters are operated within an 18 meter (60 ft) radius.

CROSS REFERENCE PROCEDURES - FIGURES FOR RKE PROGRAMMING

Refer to Fig 9 and Fig 10 .

REFERENCE PROCEDURE STEPS FOR RKE PROGRAMMING

Cycle ignition from OFF to RUN or ACC eight (8) times within 10 seconds, ending in RUN or ACC. All doors will lock then unlock to confirm programming mode. Press any button on 1st remote transmitter. Door locks will cycle to confirm programming. Press any button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirm programming.
NOTE: Escort/Tracer with Single Door Remote Entry Systems will cycle the driver's door lock only.
Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located in left rear quarter panel area. All doors will lock then unlock to confirm programming mode. Press any button on 1st transmitter. Door locks will lock then unlock to confirm programming. Press any button on 2nd transmitter (up to 4 transmitters total possible). The door locks will lock then unlock to confirm programming. Turn ignition to OFF. Locks will again cycle to indicate end of programming mode.
Enter 5-digit permanent entry code into the keyless entry keypad. Within 5 seconds of pressing last button of code, press the 1/2 button. All doors will lock then unlock to confirm programming mode. Press any button on 1st transmitter within 5 seconds of pressing the 1/2 button. Locks will cycle to indicate successful programming. Press any button on 2nd transmitter (up to 4 transmitters total possible) within 5 seconds of previous transmitter (if keypad light goes out before all transmitters are programmed, the process must be repeated). Press the 7/8 and 9/0 buttons simultaneously on keypad to exit program mode.
Cycle ignition from OFF to RUN or ACC five (5) times within 10 seconds, ending in RUN or ACC. All doors will lock then unlock to confirm programming mode. Press any button on 1st remote transmitter. Door locks will cycle to confirm programming. Press any button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirm programming.
Enter vehicle, close and lock all doors. Insert and remove key from ignition six (6) times within 10 seconds. Instrument panel lights will flash to indicate original code has been erased. Turn ignition to the ACC position. Press LOCK button on 1st transmitter. Instrument panel lights will flash to confirm programming. To enter additional transmitters, unlock, then lock the doors using the power lock switch located on the driver door. Press LOCK button on additional transmitter (up to 4 transmitters total possible). Instrument panel lights will flash to confirm programming. Turn ignition to OFF.
Turn ignition to RUN or ACC. Jump pins in programming connector located at the base of the steering column for entire programming mode procedure. All doors will lock then unlock to confirm programming mode. Press any button on the 1st transmitter. Door locks will cycle to confirm programming. Press any button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirm programming. Remove jumper used with programming connector.
Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located in right rear quarter panel area. All doors will lock then unlock to confirm programming mode. Press any button on 1st transmitter. The door locks will lock then unlock to confirm programming. Press any button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirm programming.
Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located behind glove compartment. All doors will lock then unlock to confirm programming mode. Press any button on 1st transmitter. The door locks will lock then unlock to confirm programming. Press any button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirm programming.
Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located behind glove compartment. The horn will chirp to confirm programming mode. Press any button on 1st transmitter. The horn will chirp to confirm programming. Press any button on 2nd transmitter (up to 4 transmitters total possible). The horn will chirp to confirm programming. Turn ignition to OFF. The horn will chirp one last time to indicate end of programming mode.
Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located at the base of the steering column. All doors will lock then unlock to confirm programming mode. Press any button on 1st transmitter. The door locks will lock then unlock to confirm programming. Press any button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirm programming.
Cycle ignition from OFF to RUN or ACC four (4) times within 3 seconds, ending in RUN or ACC. All doors will lock then unlock to confirm programming mode. Press any button on 1st remote transmitter. Door locks will cycle to confirm programming. Press any button on 2nd transmitter within 7.5 seconds (up to 4 transmitters total possible). Turn ignition to OFF or wait 7.5 seconds. All doors will lock then unlock to confirm programming mode.
Diagnostic method of programming transmitters is as follows:
1. Choose Service Bay Functions from the service function card.
2. Choose Driver Door Module (DDM).
3. Choose Key Fob Programming.
4. Press any button on the remote entry transmitter.
5. Choose Fob 1, 2, 3, or 4 and press Store.
6. Repeat Step L4 for additional transmitters.
7. Press Cancel to get out of menu (you may have to press Cancel twice).
NOTE: For future vehicle strategies, these program procedures will be commonized.

TROUBLESHOOTING COMMON CONCERNS

Refer to Fig 11 through Fig 14 .

WARNING:

When program mode has been entered, any transmitter functioned within 30 meters (98 feet) of the vehicle can get programmed to that vehicle and in the process erase out all previously stored transmitter codes.
Type 2 and type 3 transmitters are interchangeable.
Type 1, 7, and 8 are interchangeable.
Type 5 and type 6 are interchangeable.
Type 4 is unique and cannot be used on any other vehicle.