Diagnostic Test
- VERIFY DTC IS ACTIVE NOTE:
Make sure the battery voltage is between 10 and 16 volts before proceeding.
- With the scan tool, read active DTCs.
Is this DTC active?
Yes
- Go To 2
No
- Refer to DIAGNOSIS AND TESTING and perform the STORED LOST COMMUNICATION DTCS diagnostic procedure.
- With the scan tool, read active DTCs.
- CHECK FOR ANY OF THE FOLLOWING ACTIVE DTCS
- With the scan tool, read all active DTCs from all modules.NOTE:
Check for BCM configuration, CAN B Bus hardware electrical, VIN Missing/Mismatch, battery or ignition related DTCs.
Does the scan tool display any active DTCs to the conditions listed above?
Yes
- Perform the appropriate diagnostic procedure. Refer to DTC INDEX - 500E .
No
- Go To 3
- With the scan tool, read all active DTCs from all modules.
- VERIFY THE TCU IS ACTIVE ON THE BUS
- Turn the ignition on.
- With the scan tool, verify the TCU is active on the bus.
Is the TCU active on the bus?
Yes
- Go To 4
No
- Refer to DIAGNOSIS AND TESTING and perform the NO RESPONSE FROM CTM (CONVERGENCE TELEMATICS MODULE) diagnostic procedure.
- CHECK FOR ADDITIONAL COMMUNICATION RELATED DTCS
- With the scan tool, read all the DTCs.
Is there more than one module with active DTCs "Logged Against" the TCU?
Yes
- Replace/update the TCU in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
No
- Go To 5
- With the scan tool, read all the DTCs.
- CLEAR DTC IN MODULE SETTING FAULT
- With the scan tool, select the module setting the DTC against the TCU.
- Clear active DTCs.
Is this DTC still active?
Yes
- Replace/update the module that set this DTC in accordance with the Service Information.
- Perform the appropriate verification test for the module being replaced. If there is no verification test for the associated module perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
No
- The condition is not present at this time. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals, and correct pin tension.
- Perform the appropriate verification test for the module. If there is no verification test for the associated module perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .