Flash: Powertrain Control Module (Pcm) Updates (18-068-19)

Publication date: 2019-10-10
Reference number: 18-068-19

FLASH: POWERTRAIN CONTROL MODULE (PCM) UPDATES

TECHNICAL SERVICE BULLETIN

Reference Number(s): 18-068-19, Date of Issue: October 10, 2019

CHRYSLER:	2019 (VM) RAM ProMaster City
GROUP:	18 - Vehicle Performance

NOTE: This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

NOTE: This Service Bulletin is also being released as Rapid Response Transmittal (RRT) 19-071, dated September 09, 2019. All applicable Sold and Un-Sold RRT VINs have been loaded. To verify this RRT service action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/Service Library. All repairs are reimbursable within the provisions of warranty.

OVERVIEW

This bulletin involves reprogramming the PCM with the latest available software.

MODELS

MODELS CHART

2019

(VM)

RAM ProMaster City

NOTE: This bulletin applies to vehicles within the following markets/countries: North America.

NOTE: This bulletin applies to vehicles equipped with a 2.4L I4 Multiair Engine (Sales Code ED6) and a 9-SPd 948TE FWD Automatic Transmission (Sales Code DFH).

SYMPTOM/CONDITION

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:

P0300 - Multiple Cylinder Misfire.
P0301 - Cylinder 1 Misfire.
P0302 - Cylinder 2 Misfire.
P0303 - Cylinder 3 Misfire.
P0304 - Cylinder 4 Misfire.

DIAGNOSIS

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. This RRT only applies to vehicles on the RRT VIN list.

REPAIR PROCEDURE

NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.

NOTE: If this flash process is interrupted/aborted, the flash should be restarted.

Does the PCM have the latest software already installed?
- YES>>> This bulletin has been completed, use inspect LOP (18-19-06-AP) to close the active RRT.
- NO>>> Proceed to Step 2 of the Repair Procedure.
Reprogram the PCM with the latest software. Detailed instructions for flashing control modules using the wiTECH Diagnostic Application are available by selecting the application's "HELP" tab.
Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE CHART

Labor Operation No:	Description	Skill Category	Amount
18-19-06-AP	Module, Powertrain Control (PCM) -Inspect (0 - Introduction)	1 - Engine Repair and Performance	0.2 Hrs.
18-19-06-AQ	Module, Powertrain Control (PCM) -Inspect and Reprogram (0 - Introduction)	1 - Engine Repair and Performance	0.3 Hrs.

NOTE: The expected completion time for the flash download portion of this procedure is approximately 6 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.

FAILURE CODE

The dealer must choose which failure code to use depending on if this is a Rapid Response Transmittal (RRT) or Service Bulletin.

The "RF" failure code is required for essential module flash/reprogramming and can only be used after confirmation that the VIN is included on the RRT.
The failure code "RF" (Required Flash) can no longer be used on Service Bulletin flashes. The "RF" failure code must be used on an RRT.
If the customer's concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, failure code CC is to be used. When utilizing this failure code, the 3C's must be supplied.

FAILURE CODE CHART

RF	Required Flash - RRT
CC	Customer Concern