Diagnostic Test
- VERIFY THE DIAGNOSTIC TROUBLE CODE (DTC) IS ACTIVE NOTE:
Make sure the IOD fuse is installed and battery voltage is between 10 and 16 volts before proceeding.
- Using the scan tool, read active DTCs.
Is this DTC active?
Yes
- Go To 2.
No
- Refer to STORED LOST COMMUNICATION DTCS and perform the diagnostic procedure.
- Using the scan tool, read active DTCs.
- CHECK FOR ANY OF THE FOLLOWING ACTIVE DTCS
- Using the scan tool, read all active DTCs from all modules.NOTE:
Check for TIPM configuration, CAN B or C hardware electrical, VIN Missing/Mismatch, battery or ignition related DTCs.
Does the scan tool display any active DTCs to the conditions listed above?
Yes
- Go to and perform the appropriate diagnostic procedure.
No
- Go To 3.
- Using the scan tool, read all active DTCs from all modules.
- VERIFY THE SHIFTER LEVER ASSEMBLY OR THE ELECTRONIC SHIFT MODULE (ESM) IS ACTIVE ON THE BUS
- Turn the ignition on.
- Using the scan tool, select ECU View.
- Verify the ESM is active on the bus.
Is the ESM active on the bus?
Yes
- Go To 4.
No
- Perform the appropriate NO RESPONSE FROM ESM diagnostic procedure. Refer to DIAGNOSIS AND TESTING .
- CHECK FOR ADDITIONAL COMMUNICATION RELATED DTCS
- Using the scan tool, select Network View and select Advanced.
Is there more than one module with active DTCs "Logged Against" the Shifter Lever Assembly (NAG 1 Only) or if applicable the Electronic Shift Module (Column NAG 1)?
Yes
- Replace/update the Shifter Lever Assembly (NAG 1 Only) or if applicable the Electronic Shift Module (Column NAG 1) in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
No
- Replace/update the module that set this DTC in accordance with the Service Information.
- Perform the appropriate verification test for the module being replaced. If there is no verification test for the associated module perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
- Using the scan tool, select Network View and select Advanced.