Flash: Power Liftgate Module Software Enhancements (08-062-11)

WARNING: This page is about the Durango Citadel, 3.6 G, AWD, which is a different variant/trim than selected.

Publication date: 2011-11-23
Reference number: 08-062-11

FLASH: POWER LIFTGATE MODULE SOFTWARE ENHANCEMENTS

TECHNICAL SERVICE BULLETIN

Reference Number(s): 08-062-11, Date of Issue: November 23, 2011

CHRYSLER:	2011 (WD) Durango; 2011 (WK) Grand Cherokee; 2011 (W2) (CKD) Grand Cherokee
GROUP:	Electrical

SERVICE INFORMATION

NOTE: HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 12.01 OR HIGHER TO PERFORM THIS PROCEDURE.

SUBJECT

Flash: Power Liftgate Module Software Enhancements

OVERVIEW

This bulletin involves flash reprogramming the Power Liftgate Module (PLGM) with new software. This new software includes the addition of functional DTCs.

MODELS

2011	(WD)	Durango
2011	(WK)	Grand Cherokee
2011	(W2)	(CKD) Grand Cherokee

NOTE: This bulletin applies to WD, WK, and W2 vehicles built prior to June 26, 2011 (MDH 0626XX) equipped with Power Liftgate (sales code JRC).

NOTE: If the vehicle was built before September 3, 2010 (MDH 0903XX), please refer to Service Bulletin 08-007-11 POWER LIFTGATE WILL NOT POWER OPEN AND/OR WILL NOT POWER CLOSE .

SYMPTOM/CONDITION

When diagnosing a power liftgate complaint, there will be no active or stored Power Liftgate DTCs associated with this condition.

DIAGNOSIS

Before attempting to diagnose a customer complaint, perform the software flash update.

REPAIR PROCEDURE

NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.

NOTE: If this flash process is interrupted/aborted, the flash should be restarted.

Flash reprogram the PLGM. Help using the wiTECH Diagnostic Application for flashing the PLGM is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected.
Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them.
Perform the Power Liftgate Learn/Relearn Cycle standard procedure available in DealerCONNECT / TechCONNECT> Group 08 - Electrical> 8E - Electronic Control Modules> MODULE, Power Liftgate Control> Standard Procedure. For Durango see STANDARD PROCEDURE . For Grand Cherokee see STANDARD PROCEDURE .
Verify proper functioning of the Power Liftgate

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

Labor Operation No:	Description	Amount
18-19-31-91	Module, PLGM - Flash Reprogram (C)	0.2 Hrs.

FAILURE CODE

FM	Flash Module