Flash: Power Sliding Door Module (PSDM) System Updates U0140-00 (08-170-24)

WARNING: This page is about the Pacifica Hybrid Limited, which is a different variant/trim than selected.

Publication date: 2024-07-27
Reference number: 08-170-24

FLASH: POWER SLIDING DOOR MODULE (PSDM) SYSTEM UPDATES U0140-00

TECHNICAL SERVICE BULLETIN

Reference Number(s): 08-170-24, Date of Issue: July 27, 2024

CHRYSLER:	2021 - 2024 (RU) Chrysler Pacifica
GROUP:	08 - Electrical

VEHICLES AFFECTED

2021 - 2024 (RU) Chrysler Pacifica

This bulletin applies to vehicles built on or before August 18, 2024 (MDH 0818XX) equipped with Power Sliding Doors (Sales Code JRK).

CUSTOMER SYMPTOM

Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC):

U0140-00 - Lost Communication With Body Control Module.

Customers may comment on one or more of the following:

Left power sliding door inoperable.
Right power sliding door inoperable.

CAUSE

PSDM software update

REPAIR SUMMARY

This bulletin involves updating the PDSM with the latest available software.

CLAIMS DATA

CLAIMS INFORMATION

Labor Operation No:	Labor Description	Skill Category	Labor Time
18-19-31-9P	Module, Power Sliding Door - Reprogram (0 - Introduction)	6 - Electrical and Body Systems	0.2 Hrs.
Failure Code	CC	Customer Concern

The dealer must use failure code CC with this Technical Service Bulletin.

If the customer's concern matches the SYMPTOM identified in the Technical Service Bulletin, failure code CC is to be used.
When utilizing this failure code, the 3C's (customer's concern, cause and correction) must be provided for processing Technical Service Bulletin flash/reprogramming conditions.

DIAGNOSIS

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If the customer describes any of the symptoms listed above in the customer symptom section, perform the Repair Procedure.

SPECIAL TOOLS/EQUIPMENT

SPECIAL TOOLS INFORMATION

Description	Ref. No.	Notes
wiTECH or Equivalent	-	-

REPAIR PROCEDURE

NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.

NOTE: If this flash process is interrupted/aborted, the flash should be restarted.

Reprogram the PSDM with the latest software. If issues arise when flashing a module using the wiTECH Diagnostic Application, please submit a ticket to the Helpdesk. The helpdesk can be found within the Help menu.
Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.

POLICY

Reimbursable within the provisions of the warranty.