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Flash: Battery Pack Control Module (BPCM) Diagnostic And System Updates (08-130-21)

WARNING: This page is about the Pacifica Hybrid Limited, which is a different variant/trim than selected.
Publication date: 2021-08-05
Reference number: 08-130-21
Supersedes refnos: 08-047-20

FLASH: BATTERY PACK CONTROL MODULE (BPCM) DIAGNOSTIC AND SYSTEM UPDATES

FLASH: BATTERY PACK CONTROL MODULE (BPCM) DIAGNOSTIC AND SYSTEM UPDATES

TECHNICAL SERVICE BULLETIN

Reference Number(s): 08-130-21, Date of Issue:  August 05, 2021
CHRYSLER: 2017-2018 Chrysler Pacifica (PHEV) (RU)
GROUP: 08 - Electrical
Superceded Bulletin(s): 08-047-20, Date of Issue:  April 17, 2020
NOTE: This bulletin supersedes Technical Service Bulletin (TSB) 08-047-20, date of issue April 17, 2020, which should be removed from your files. All revisions are highlighted with **asterisks** and include additional Diagnostic Trouble Codes (DTC), symptom/conditions and LOP

OVERVIEW

This bulletin involves updating the BPCM with the latest available software.

MODELS

MODELS CHART

2017 - 2018 (RU) Chrysler Pacifica (PHEV)
NOTE: This bulletin applies to vehicles within the following markets/countries: North America and APAC.
NOTE: This bulletin applies to vehicles equipped with a 3.6L V6 Hybrid Engine (Sales Code EH3).

SYMPTOM/CONDITION

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may one or more of the following Diagnostic Trouble Codes (DTCs) have been set:

**Customer may also experience one or more of the following:

DIAGNOSIS

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

NOTE: Check if there is an active recall on the vehicle regarding a multiple module update. If the recall is still active it must be performed before proceeding with this service bulletin. Refer to all applicable published service information for detailed repair procedures and labor times regarding active safety recall.

If the customer describes the symptom/condition listed above or if the technician finds the DTC, perform the Repair Procedure.

REPAIR PROCEDURE

NOTE: Install a battery charger to maintain a 12 volt system voltage.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
  1. Reprogram the BPCM with the latest software. Detailed instructions for flashing control modules using the wiTECH Diagnostic Application are available by selecting the application's "HELP" tab.
  2. Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE CHART

Labor Operation No: Description Skill Category Amount
**18-19-87-9J Battery Pack Control Module (BPCM), Reprogram (0 - Introduction) 6 - Electrical and Body Systems 0.3 Hrs.**
NOTE: The expected completion time for the flash download portion of this procedure is approximately 6 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.

FAILURE CODE

The dealer must use failure code CC with this Service Bulletin. 

FAILURE CODE CHART

CC Customer Concern