Diagnostic Test

VERIFY THE DIAGNOSTIC TROUBLE CODE (DTC) IS ACTIVE

NOTE:

Make sure the IOD fuse is installed and the battery is fully charged before proceeding.

Turn the ignition on.
With the scan tool, read the active DTCs.
Is this DTC active?

Yes
- Refer to DTC INDEX and perform the U0196-Lost Communication with Vehicle Entertainment Control Module diagnostic procedure.
No
- Refer to DIAGNOSIS AND TESTING and perform the Stored Lost Communication DTCs diagnostic procedure.