Diagnosis and Testing: Audio
WARNING: This page is about a different car, the 2010 Dodge Avenger and 2010 Chrysler Sebring. However, it is still accessible from the selected car via links, so may be relevant.
Any diagnosis of the Audio system should begin with the use of the scan tool. For information on the use of the scan tool, refer to the appropriate Diagnostic Service information.
For complete circuit diagrams, refer to the appropriate wiring information.
WARNING:
Disable the airbag system before attempting any steering wheel, steering column, seat belt tensioner, side airbag or instrument panel component diagnosis or service. Disconnect and isolate the negative battery (ground) cable. Wait two minutes for the airbag system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the airbag system. Failure to follow these instructions may result in accidental airbag deployment and possible serious or fatal injury.
AUDIO SYSTEM DIAGNOSIS
| CONDITION | POSSIBLE CAUSES | CORRECTION |
|---|---|---|
| NO AUDIO | 1. Fuse inoperative. | 1. Check the radio fuse and the Ignition-Off Draw (IOD) fuse in Totally Integrated Power Module (TIPM). Replace fuses, if required. |
| - | 2. Radio connector damaged. | 2. Check for a loose or corroded radio connector. Repair, if required. |
| - | 3. Wiring damaged. | 3. Check for shorted or open wires. Repair wiring, if required. |
| - | 4. Radio ground damaged. | 4. Check for continuity between the radio chassis and a known good ground. There should be continuity. Repair ground, if required. |
| - | 5. Radio inoperative. | 5. Refer to appropriate Diagnostic Service information. |
| - | 6. Speakers inoperative. | 6. Replace the speaker as necessary. |
| NO SATELLITE RADIO AUDIO (PERFORM ALL DIAGNOSIS OUTDOORS) | 1. Subscription service has expired (with subscription expired, one channel is still available) | 1. Contact the satellite radio provider. |
| - | 2. Damaged satellite antenna cable. | 2. Replace the satellite antenna cable. |
| - | 3. Damaged satellite antenna. | 3. Replace the satellite antenna. |
| NO RADIO DISPLAY | 1. Fuse inoperative. | 1. Check the radio fuse and the Ignition-Off Draw (IOD) fuse in the Junction Block (JB). Replace fuses, if required. |
| - | 2. Radio connector damaged. | 2. Check for a loose or corroded radio connector. Repair, if required. |
| - | 3. Wiring damaged. | 3. Check for battery voltage at the radio connector. Repair wiring, if required. |
| - | 4. Radio ground damaged. | 4. Check for continuity between the radio chassis and a known good ground. There should be continuity. Repair ground, if required. |
| - | 5. Radio inoperative. | 5. Refer to the appropriate Diagnostic Service information. |
| CLOCK WILL NOT KEEP SET TIME | 1. Fuse inoperative. | 1. Check the Ignition-Off Draw (IOD) fuse in the Junction Block (JB). Replace fuse, if required. |
| - | 2. Radio connector damaged. | 2. Check for a loose or corroded radio connector. Repair, if required. |
| - | 3. Wiring damaged. | 3. Check for battery voltage at the radio connector. Repair wiring, if required. |
| - |
4. Radio ground damaged. |
4. Check for continuity between the radio chassis and a known good ground. There should be continuity. Repair ground, if required. |
| - | 5. Radio inoperative. | 5. Refer to the appropriate Diagnostic Service information. |
| - | 6. Faulty Wireless Ignition Module. | 6. Refer to the appropriate Diagnostic Service information. |
| SOUND DISTORTION (VIBRATION FROM SPEAKER AREA, BUZZING - HUMMING) | 1. Speaker grill loose or missing fasteners. | 1. Inspect the speaker grill and correct as necessary. Replace any missing fasteners. |
| POOR RADIO RECEPTION | 1. Antenna damaged or inoperative. | 1. Diagnose and replace the antenna if necessary. |
| 2. Radio ground damaged. | 2. Check for continuity between the radio chassis and a known good ground. There should be continuity. Repair ground, if required. | |
| 3. Radio noise suppression inoperative. | 3. Repair or replace the ground strap as necessary. | |
| 4. Radio inoperative. | 4. Refer to the appropriate Diagnostic Service information. | |
| - | 5. Faulty rear window defogger | 5. Verify that the rear defogger grid is functioning properly, repair as necessary. Refer to Electrical/Heated Glass - Diagnosis and Testing . |
| NO COMPACT DISC OPERATION | 1. Damaged CD. | 1. Insert a known good CD and test operation. |
| 2. Foreign material on CD. | 2. Clean the CD and test operation. | |
| 3. Condensation on CD or optics. | 3. Allow the temperature of vehicle interior to stabilize and test operation. | |
| 4. Inoperative radio. | 4. Refer to the appropriate Diagnostic Service information. |