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Incomplete Latch Release - No Current

NOTE: After making any repairs, perform BODY VERIFICATION TEST  under VERIFICATION TESTS.
  1. Turn ignition off. Disconnect Power Sliding Door Module (PSDM) connector C2. See POWER SLIDING DOOR MODULE  under REMOVAL & INSTALLATION. Using DVOM, measure resistance between PSDM connector C2 terminals No. 8 (Tan/Gray wire) and No. 9 (Tan/White wire). See Figure . Wiggle wiring harness with DVOM connected. If resistance is steady at 2 ohms or less, go to next step. If resistance is greater than 2 ohms or varies, go to step  3 .
  2. Using DVOM, measure resistance between ground and PSDM connector C2 terminal No. 8 (Tan/Gray wire). Wiggle wiring harness with DVOM connected. If resistance is 100 ohms or less or varies, repair short to ground in Tan/Gray or Tan/White wires between PSDM and sliding door cinch/release motor or shorted cinch/release motor. See WIRING DIAGRAMS in POWER SLIDING DOORS & LIFTGATE - CARAVAN, TOWN & COUNTRY, & VOYAGER article. If resistance is steady at greater than 100 ohms, replace PSDM.
  3. Disconnect sliding door cinch/release motor connector. See Figure . Using DVOM, measure resistance of Tan/Gray wire between PSDM connector C2 terminal No. 8 and sliding door cinch/release motor connector terminal No. 1 (right sliding door) or No. 4 (left sliding door). See Figure and Figure . If resistance is 5 ohms or less, go to next step. If resistance is greater than 5 ohms, repair open in Tan/Gray wire.
  4. Using DVOM, measure resistance of Tan/White wire between PSDM connector C2 terminal No. 9 and sliding door cinch/release motor connector terminal No. 1 (left sliding door) or No. 4 (right sliding door). If resistance is 5 ohms or less, replace sliding door cinch/release motor. If resistance is greater than 5 ohms, repair open in Tan/White wire.