Incomplete Latch Cinch - No Current
NOTE:
After making any repairs, perform BODY VERIFICATION TEST
under VERIFICATION TESTS.
- Turn ignition on. Using scan tool, record and erase DTCs. Turn ignition off. Wait approximately 10 seconds. Turn ignition on. Operate power sliding door several times if possible. Recheck for DTCs. If INCOMPLETE LATCH CINCH - NO CURRENT resets, go to next step. If INCOMPLETE LATCH CINCH - NO CURRENT does not reset, system is okay at this time. Check for intermittent poor connections or faulty circuits. See WIRING DIAGRAMS in POWER SLIDING DOORS & LIFTGATE - CARAVAN, TOWN & COUNTRY, & VOYAGER article.
- Visually inspect sliding door for proper alignment, damaged strikers, damaged latches or obstructions. Repair as necessary. If possible, check operation of sliding door on a known-good vehicle. If sliding door effort is excessive, diagnose power sliding door. See TROUBLE SHOOTING in POWER SLIDING DOORS & LIFTGATE - CARAVAN, TOWN & COUNTRY, & VOYAGER article. If sliding door effort is not excessive, go to next step.
- Turn ignition off. Disconnect Power Sliding Door Module (PSDM) connector C2. See POWER SLIDING DOOR MODULE under REMOVAL & INSTALLATION. Locate and disconnect sliding door cinch/release motor connector. See Figure . Using DVOM, measure resistance of Tan/Gray wire between PSDM connector C2 terminal No. 8 and sliding door cinch/release motor connector terminal No. 1 (right sliding door) or No. 4 (left sliding door). See Figure or Fig 1 . Wiggle wiring harness with DVOM connected. If resistance is steady at 5 ohms or less, go to next step. If resistance is greater than 5 ohms or varies, repair open in Tan/Gray wire.
- Disconnect PSDM connector C1. Using DVOM, measure resistance of Orange/Gray wire between PSDM connector C1 terminal No. 1 and sliding door cinch/release motor connector terminal No. 3 (left and right sliding door). Wiggle wiring harness with DVOM connected. If resistance is steady at 5 ohms or less, go to next step. If resistance is greater than 5 ohms or varies, repair open in Orange/Gray wire.
- Using DVOM, measure resistance of Tan/White wire between PSDM connector C2 terminal No. 9 and sliding door cinch/release motor connector terminal No. 1 (left sliding door) or No. 4 (right sliding door). Wiggle wiring harness with DVOM connected. If resistance is steady at 5 ohms or less, replace sliding door cinch/release motor. If resistance is greater than 5 ohms or varies, repair open in Tan/White wire.