Replace and Program Control Module

To program a replacement control module, perform the following procedure:

1. Ignition/vehicle OFF
   NOTE:

   For instructions on passive power moding, refer to Power Mode Description and Operation

2. On the SPS Supported Controllers screen, select A11 Radio - Prepare for USB File Transfer and follow the on - screen instructions.
3. Connect a USB drive to the computer.
4. Perform a Quick Format on the USB drive to FAT32.
   NOTE:

   Windows will not be able to format FAT32 if the drive is greater than 32GB.

5. On the SPS Supported Controllers screen, select A11 Radio - USB File Transfer and follow the on - screen instructions.
6. Upon completion of the file transfer, properly eject the USB drive from the computer.
7. Ignition ON, infotainment system ON
   NOTE:

   For instructions on passive power moding, refer to Power Mode Description and Operation

8. On the SPS Supported Controllers screen, select A11 Radio - USB File Download Status. This shows the status of the USB update on the SPS screen as the radio screen may go black during the update process.
9. Connect the USB drive to the USB port in the vehicle.
10. The infotainment system will recognize that update files are available. Follow the infotainment display on-screen instructions and select Update when prompted.
    NOTE:

    If no instructions immediately appear on the infotainment display, select the following menu options:

    • Home
    • Settings
    • System
    • Updates
11. Upon completion of programming, remove the USB drive.
    NOTE:

    If you receive an Update Failed screen, remove the USB, turn the vehicle OFF, and return to step 7. The update should continue where it stopped.

    NOTE:

    The radio may display "Recovery Mode. Please Calibrate Device."

12. On the SPS Supported Controllers screen, select A11 Radio - Programming Part 1 and then follow the on-screen instructions.
    NOTE:

    Programming Part 1 will reboot the radio and automatically turn the vehicle OFF.

13. On the SPS Supported Controllers screen, select A11 Radio - Programming Part 2 and then follow the on-screen instructions.
    NOTE:

    Programming Part 2 will automatically turn the vehicle OFF.

14. Compare the Build number displayed in SPS with the Build number displayed on the radio screen. Select the following menu options -
    • Home
    • Settings
    • System
    • About
    • Build Number
15. If the Build numbers match, proceed to the next step. If the Build numbers do not match, return to step 1 to continue updating the radio until the Build numbers match.
16. On the SPS Supported Controllers screen, select A11 Radio - Setup and then follow the on-screen instructions.
17. Clear DTCs.
18. Ignition OFF, Retained Accessory Power (RAP) OFF, remove the key fob from range of the vehicle, and let the vehicle sit for five minutes. Retest system operation to verify the repair.