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Service Steering Message With P0128 (PIT5967)

WARNING: This page is about the Traverse High Country, 4WD, which is a different variant/trim than selected.
Publication date: 2023-01-04
Reference number: PIT5967

SERVICE STEERING MESSAGE WITH P0128

SERVICE STEERING MESSAGE WITH P0128

TECHNICAL SERVICE BULLETIN

Reference Number(s): PIT5967, Date of Issue:  Jan 4, 2023

SERVICE INFORMATION

Brand: Model: Model Year: VIN: Engine: Transmission:
from to from to
Buick Enclave 2018-2023 All All All All
Cadillac XT5 2017-2023 All All All All
Cadillac XT6 2020-2023 All All All All
Chevrolet Blazer 2019-2023 All All All All
Chevrolet Traverse 2018-2023 All All All All
GMC Acadia 2017-2023 All All All All
Involved Region or Country  North America
Condition  A vehicle may come into the dealer with a "Service Steering Message".
Upon diagnosis no codes will be found that seem to pertain to the steering system.
Code P0128 -Engine Coolant Temperature Below Thermostat Regulating Temperature may be set.
Cause  If vehicle diagnostics determine that the ECM may be reading the coolant temperature incorrectly a "Service Steering Message" will be turned on to protect the steering gear in the event of an undetected overheat condition.

CORRECTION

Perform a vehicle wide DTC scan,

If P0128 is found, diagnose and repair this code first.

Upon repair of the P0128 clear codes, drive the vehicle and see if the "Service Steering Message" returns.

If P0128 is not found or if the message returns after resolving P0128 follow SI diagnostics.

SERVICE INFORMATION

Version  1
Modified  01/04/2023 - Created on.