Steering:Steering Control Module (21V455000)
Reference number: 21V455000
STEERING:STEERING CONTROL MODULE
NHTSA RECALL BULLETIN
VEHICLE DESCRIPTION
Model(s): 2021 CADILLAC ESCALADE
2021 CADILLAC ESCALADE ESV
2021 CHEVROLET SUBURBAN
2021 CHEVROLET TAHOE
2021 GMC YUKON
2021 GMC YUKON XL
Campaign No: 21V455000
Number of Affected Vehicles: 26847
Beginning Date of Manufacture: 1900 JAN
Ending Date of Manufacture: 1900 JAN
SYSTEM
STEERING:STEERING CONTROL MODULE
DESCRIPTION OF DEFECT
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
CONSEQUENCE OF DEFECT
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
CORRECTIVE ACTION
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ADDITIONAL INFORMATION
The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.