Diagnostic Aids
WARNING: This page is about a different car, the 2014 Chevrolet Sonic. However, it is still accessible from the selected car via links, so may be relevant.
A poor video image can be caused by ice, snow and mud build-up on the lens of the rearview camera. Also, extreme lighting conditions can affect performance, such as operating in the dark or with bright sunlight shining on the camera. Extreme high or low temperatures can also affect the image quality. An open in the shield of the video signal circuit can also cause a distorted screen.
The rear compartment lid must be closed for the BCM to energize the back-up signal. If the rear compartment lid is open, the screen will be black but will have parking lines on the screen.