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Home >> Chevrolet >> 2012 >> Traverse LS, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 401 (Cellular System, Entertainment System, And Navigation System) >> Diagnostic Information and Procedures >> Symptoms - Cellular Communication >> Notes

Symptoms - Cellular Communication: Notes

WARNING: This page is about a different car, the 2016 GMC Acadia, 2016 Chevrolet Traverse, and 2016 Buick Enclave. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:

The following steps must be completed before using the symptom table.

  1. Perform the Diagnostic System Check - Vehicle before using the Symptom Tables in order to verify that all of the following are true:
    • There are no DTCs set.
    • The control modules can communicate via the serial data link.
  2. Review the system operation in order to familiarize yourself with the system functions. Refer to OnStar Description and Operation .