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Home >> Chevrolet >> 2012 >> Traverse LS, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 290 (Cellular System, Entertainment System, And Navigation System - Diagnostic Information And Procedures) >> Diagnostic Information and Procedures >> Video Entertainment System Wireless Headphone Malfunction >> Circuit/System Verification

Circuit/System Verification

WARNING: This page is about a different car, the 2015 Cadillac SRX. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:

Test or replace the headphone batteries before performing the circuit/system verification.

  1. Verify no DTCs are present.
    • If no DTCs are present 
  2. Turn ON the wireless headphones.
  3. Verify the power indicator lamp on all wireless headphone illuminates.
    • If the power indicator lamp does not illuminate on all wireless headphones. 

      Replace the inoperative headphone.

    • If the power indicator lamp illuminates on all wireless headphones. 
  4. Ignition On/Vehicle in Service Mode. Rear seat entertainment system ON. Using the remote control, select an audio source for the P22E Video Display- Driver Seatback.
  5. Verify that audio is heard from channel 1 on each headphone, using the headphone controls to select channel 1.
    • If audio is heard from some, but not all, headphones. 

      Replace the inoperative headphone.

    • If audio is not heard from any headphones, or the audio heard is not clear. 
    1. Replace the P22E Video Display- Driver Seatback.
    2. Ignition On/Vehicle in Service Mode. Rear seat entertainment system ON. Using the remote control, select an audio source for the P22E Video Display- Driver Seatback.
    3. Verify that audio is heard from channel 1 on each headphone, using the headphone controls to select channel 1.
      • If audio is heard from some, but not all, headphones, replace the inoperative headphone.
      • If audio is not heard from any headphones, or the audio heard is not clear, replace the A33 Media Disc Player.
      • If audio is heard from all headphones.
    4. All OK.
    • If audio is heard from all headphones. 
  6. Using the remote control, select an audio source for the P22F Video Display- Passenger Seatback.
  7. Verify that audio is heard from channel 2 on each headphone, using the headphone controls to select channel 2.
    • If audio is heard from some, but not all, headphones. 

      Replace the inoperative headphone.

    • If audio is not heard from any headphones, or the audio heard is not clear. 
    1. Replace the P22E Video Display- Driver Seatback.
    2. Ignition On/Vehicle in Service Mode. Rear seat entertainment system ON. Using the remote control, select an audio source for the P22F Video Display- Passenger Seatback.
    3. Verify that audio is heard from channel 2 on each headphone, using the headphone controls to select channel 2.
      • If audio is heard from some, but not all, headphones, replace the inoperative headphone.
      • If audio is not heard from any headphones, or the audio heard is not clear, replace the A33 Media Disc Player.
      • If audio is heard from all headphones.
    4. All OK.
    • If clear audio is heard from all headphones. 
  8. All OK.
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