Customer Concern Verification Sheets
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2011 GMC Savana Special, 2011 GMC Savana Camper Special, 2011 GMC Savana, 2011 Chevrolet RV Cutaway, and 2011 Chevrolet Cutaway. However, it is still accessible from the selected car via links, so may be relevant.
The GM Customer Concern Verification Sheets have been designed to improve communications between the service customer and the technician. The more clearly the technician understands the concern and its symptoms, the more likely the concern will be fixed right the first time.
The GM-wide Customer Concern Verification Sheets are available in GM GlobalConnect. The Customer Concern Verification Sheets may be printed and reproduced locally.