Visual/Physical Inspection
- Begin the system diagnosis by reviewing the system Description and Operation. Reviewing the Description and Operation information will help you determine the correct symptom diagnostic procedure when a malfunction exists. Reviewing the Description and Operation information, and the vehicle RPO, will also help you determine if the condition described by the customer is normal operation.
- Inspect for aftermarket devices which could affect the operation of the steering wheel and column.
- Inspect the easily accessible or visible system components for obvious damage or conditions which could cause the symptom.
- Refer to symptom list in order to correctly identify customer concern.