Collision/Detection System Inoperative (16-NA-037)
Publication date: 2016-02-09Reference number: 16-NA-037
COLLISION/DETECTION SYSTEM INOPERATIVE
TECHNICAL SERVICE BULLETIN
Reference Number(s): 16-NA-037, Date of Issue:
Feb 9, 2016
| Attention: | This Bulletin also applies to any of the above models that may be Export vehicles. |
SERVICE INFORMATION
| Brand: | Model: | Model Year: | VIN: | Engine: | Transmission: | ||
|---|---|---|---|---|---|---|---|
| from | to | from | to | ||||
| Cadillac | ATS, SRX, XTS | 2013 | 2014 | All | All | ||
| Cadillac | ATS Coupe, CTS Sedan (VIN A) | 2014 | 2014 | All | All | ||
| Cadillac | Escalade Models, SRX | 2015 | 2015 | All | All | ||
| Condition | Some customers may comment that the collision/detection system has suddenly stopped working and the green vehicle ahead alert indicator in the driver information center has stop illuminating. Also, the customer may notice that the "alert type" and "auto collision preparation" selections in the customizing vehicle features are not available within the audio system. |
| Cause | During normal vehicle shut down, the vehicle may lose memory of these safety features listed above. |
| Additional Options | Equipped with Active Safety System (RPO UGN) |
CORRECTION
If these symptoms above are present, an updated software calibration has been released to address these symptoms.
SERVICE PROCEDURE
Update the Active Safety Control Module using the Service Programming System (SPS) with the latest calibrations available on TIS2WEB. Refer to Active Safety Module Programming and Setup in SI.
IMPORTANT:
Verify the battery voltage is more than 12 volts but less than 16 volts before proceeding with reprogramming. The battery must be fully charged BEFORE reprogramming.
IMPORTANT:
During reprogramming, the battery voltage must be maintained within the proper range of 12-15.5 volts. CONNECT the approved Midtronics® PSC 550 Battery Maintainer (SPS Programming Support Tool (EL-49642) to the vehicle or the GR8 (EL50313) in the power supply mode.
WARRANTY INFORMATION
| Labor Operation | Description | Labor Time |
|---|---|---|
| 2810435 | Active Safety Control Module Reprogramming with SPS | Use Published Labor Operation Time |
| Version | 1 |
| Modified |