One or More Windows May Roll Down When Using Secure Car Feature (10-08-52-005)

Publication date: 2010-10-13
Reference number: 10-08-52-005

One or More Windows May Roll Down When Using Secure Car Feature

TECHNICAL SERVICE BULLETIN

Reference Number(s): 10-08-52-005, Date of Issue: October 13, 2010

Affected Model(s):

2006-2011 Cadillac STS

SERVICE INFORMATION

The Cadillac STS has a feature referred to in the owners manual as "Secure Car." If the engine is off, the windows may be closed from outside the vehicle using the lock button on the remote keyless transmitter. PRESS and HOLD the lock button on the transmitter for more than two seconds to close any open window(s) on the vehicle.

Condition #1

Customers who press the door lock button twice to achieve a doors locked horn chirp confirmation (if enabled) may inadvertently activate this feature if they continue to hold the LOCK button for more than 2 seconds.

Condition #2

Customers may comment that one or more of the windows goes down half-way instead of up when using this feature. This may happen specifically when any window is open at least 25 mm (1 in) but not more than 50 mm (2 in). When activating this feature, if any window is unable to close completely, it will reverse and lower half-way accompanied by a horn chirp. This condition may be aggravated by ice/snow, debris, excessive soap residue on weatherstrips, heavy tree sap on the window or any condition causing additional drag on the glass.

NOTE: If any window reverses and rolls down half-way, PRESSING and HOLDING the LOCK button on the remote keyless transmitter for 2 seconds, a second time, will close the windows.

IMPORTANT: DO NOT replace any parts to correct this condition. Replacing components will not change this condition.

2006-2009 Models

To eliminate the possibility of inadvertent activation of this feature, or if one or more of the windows has reversed and lowered, you may permanently disable this feature if the customer wishes. Any of the above factors listed under Condition #2 above may create this situation and parts replacements will not remedy the possibility of a window reversing. A command to turn off the "Secure Car" feature has been added to the Diagnostic Scan Tool menu to disable the feature.

2010-2011 Models

The text in the owners manual explaining the "Secure Car" feature was removed prior to printing, however the functionality for this feature is still present in the vehicle. To eliminate the possibility of inadvertent activation you may disable this feature if the customer wishes.

How to Disable "Secure Car" / Diagnostic ScanTool Information

The Tech 2 Diagnostic Scan tool may be used to turn off this feature by selecting the following menu choices once the unit is powered up and connected to the vehicle. Please select:

Diagnostics »
(Enter Vehicle Model Year) »
Passenger Car »
Cadillac »
STS »
Vehicle Control Systems »
Module Setup »
Remote Control Door Lock Receiver »
Disable/Enable Secure Car »
Select Disable

Verify that the "Secure Car" feature is disabled.

The "secure car" feature will remain disabled permanently once selected with the Diagnostic Scan Tool.

IMPORTANT: An ENABLE command is also available as a menu choice should this feature wish to be turned on in the future.

Warranty Information

Please use the following Bulletin Only Labor Operation when submitting for this repair.

Warranty Information

Labor Operation	Description	Labor Time
N9660	Enable / Disable Using Diagnostic Scan Tool	0.3 hr