Information on Valet Key Feature Not Operating Properly (09-08-49-015A)

Publication date: 2010-02-03
Reference number: 09-08-49-015A
Supersedes refnos: 09-08-49-015

Information on Valet Key Feature Not Operating Properly

TECHNICAL SERVICE BULLETIN

Reference Number(s): 09-08-49-015A, Date of Issue: February 03, 2010

Affected Model(s):	2006-2010 Cadillac DTS
Supercedes:	This bulletin is being revised to add the 2010 model year. Please discard Corporate Bulletin Number 09-08-49-015 (Section 08 - Body and Accessories).

SERVICE INFORMATION

This bulletin is being issued to inform dealer personnel about concerns regarding the valet key feature not operating properly with the glove box lock. The wide tolerance range of the glove box latch and lock can allow the valet key to lock and unlock the glove box lock. This condition would defeat the intention of the valet feature.

If a customer reports this concern, and a valet key with P/N 20784578 requires replacement, it should be replaced with valet key P/N 15289762. At the same time the valet key is replaced, replace the ignition lock cylinder using P/N 19207991. Refer to

2006
2007
2008
2009
2010

Ignition Lock Replacement in SI.

NOTE: The profile of the new valet key has been changed so that it will not fit into the glove box lock. The picture below identifies the old valet key (right) with the narrow profile (1) and the new valet key (left) with the wider profile (2) which prevents the key from fitting into the glove box lock.

Fig 1: Old & New Valet keys

Courtesy of GENERAL MOTORS CORP.

These changes will allow the valet key to operate the ignition lock and the door lock properly, but will not function in the glove box lock as intended.

Parts Information

Part Number	Description	Qty
15289762	Key Asm, DR LK & Ign LK Valet	1
19207991	Cylinder, Ignition Lock	1

Warranty Information

For vehicles repaired under warranty, use:

Warranty Information

Labor Operation	Description	Labor Time
E7200	Ignition Lock Cylinder Replacement	Use Published Labor Operation Time