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Navigation Map Update May Fail To Load (PIC5723B)

Publication date: 2015-03-16
Reference number: PIC5723B

NAVIGATION MAP UPDATE MAY FAIL TO LOAD

NAVIGATION MAP UPDATE MAY FAIL TO LOAD

TECHNICAL SERVICE BULLETIN

Reference Number(s): PIC5723B, Date of Issue:  March 16, 2015
AFFECTED MODEL(S): 2008-2012 Cadillac CTS Models; Equipped with Navigation Radio (RPO UAV)
SUPERCEDES: This PI was superseded to labor op and warranty information. Please discard PIC5723A.

SERVICE INFORMATION

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

CONDITION/CONCERN

Navigation map update may fail to load

RECOMMENDATION/INSTRUCTIONS

The 2012 navigation disc may fail when loading. As a result, shipments of the 2012 navigation disc have been stopped. Please contact the Navigation Disc Center to obtain a 2013 or newer Map disc.

Ordering information: www.gmnavdisc.com  or (866)462-8837.

WARRANTY INFORMATION

For vehicles repaired under warranty use:

Labor Operation Description Labor Time
R0761 Navigation Map Data Storage Device Replacement Use Published Labor Operation Time

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.