Noise in Steering Column

Step	Action	Yes	No
1	Did you review the Steering Wheel and Column Description and Operation and perform the necessary inspections?	Go to Step 2	Go to Symptoms - Steering Wheel and Column
2	Verify that noise is present in the steering column during operation. Is noise present in the steering column during operation?	Go to Step 3	System OK
3	Inspect the steering column mounting features for the following conditions: The steering column mounting fasteners are loose. The steering column mounting features are sheared. Are the steering column mounting features loose or sheared?	Go to Step 10	Go to Step 4
4	Inspect the SIR/SRS coil for noise. Is the SIR/SRS coil noisy?	Go to Step 11	Go to Step 5
5	If equipped, inspect the lock plate retaining ring for correct installation. Is the lock plate retaining ring installed incorrectly?	Go to Step 12	Go to Step 6
6	Inspect the steering column upper and lower bearings for the following conditions: Damage Lubrication Wear Proper seating Are the bearings in need of repair or replacement?	Go to Step 13	Go to Step 7
7	Does the steering column tilt joint need to be lubricated?	Go to Step 14	Go to Step 8
8	NOTE: Inspect the intermediate steering shaft for noise while driving the vehicle, turning the steering wheel, and applying the brakes. Inspect the intermediate steering shaft for noise.Is the intermediate steering shaft noisy?	Go to Step 15	Go to Step 9
9	NOTE: For vehicles equipped with a telescoping steering column, perform this step. If not equipped, go to next step. Inspect the steering column for noise while telescoping the column.Is the steering column noisy while telescoping?	Go to Step 16	Go to Step 17
10	NOTE: If the steering column mounting features are damaged or sheared, replace the steering column. Steering Column Replacement Tighten the steering column mounting fasteners to specification. Fastener Specifications Did you complete the repair?	Go to Step 17	-
11	Replace the SIR/SRS coil. Steering Wheel Airbag Coil Replacement Did you complete the repair?	Go to Step 17	-
12	Install the lock plate retaining ring correctly. Did you complete the repair?	Go to Step 17	-
13	NOTE: If the steering column upper and/or lower bearings are not serviceable, replace the steering column. Steering Column Replacement Replace the steering column upper and/or lower bearings, if serviceable.Did you complete the replacement?	Go to Step 17	-
14	Lubricate the steering column tilt joint. Did you complete the repair?	Go to Step 17	-
15	Replace the appropriate intermediate steering shaft component. Did you complete the repair?	Go to Step 17	-
16	Redistribute or add lubricant to the steering column lower jacket with the column telescoped to its end of outward travel. Did you complete the repair?	Go to Step 17	-
17	Operate the system in order to verify the repair. Did you correct the condition?	System OK	Go to Step 3