Diagnostic Aids
WARNING: This page is about a different car, the 2018 Buick Envision. However, it is still accessible from the selected car via links, so may be relevant.
A low transmitter battery or radio frequency (RF) interference from aftermarket devices such as 2-way radios, power inverters, cellular phone chargers, computers, 12 V power outlet USB converters, etc. may cause a system malfunction. High RF traffic areas, such as gas stations which use pay-at-the-pump RF transponders, may also cause interference that could lead to a malfunction.
Conditions caused by external influences such are these are considered to be normal. Following this diagnostic will not diagnose an RF interference condition. If RF interference is suspected, question the customer about the conditions or location where the NO REMOTE DETECTED condition occurs.